Business Development professional with extensive experience in contract acquisition and account management for large enterprise, unions, tribes, state and local government. Consistently attain and exceed monthly as well as quarterly quotas. Major strengths include strong work ethic, communication, relationship building, client-focused strategic solutions and adaptability.
Work History
Business Owner
1 Year 11 Months
Physique Coaching 951 | 11.2024 - Current
Developed customized fitness programs for diverse clientele to enhance individual performance and goals.
Managed daily operations, ensuring efficient workflow and high-quality customer service experiences.
Mentored and trained new coaches on effective client engagement strategies and coaching techniques.
Implemented marketing initiatives to increase brand awareness and attract new clients through social media platforms.
Personal Training Director
11 Months
La Fitness - Fitness International | 09.2025 - 08.2026
Developed and implemented personalized training programs for diverse client needs.
Led team of personal trainers to enhance service delivery and client satisfaction.
Conducted assessments to evaluate fitness levels and progress of clients.
Established ongoing training initiatives to foster professional development among staff.
Fitness Manager
4 Months
EOS Fitness | 04.2025 - 08.2025
Developed and implemented fitness programs tailored to diverse client needs.
Trained and mentored staff on best practices in customer service and program delivery.
Managed daily operations, ensuring equipment maintenance and cleanliness standards were met.
Analyzed membership trends to drive engagement and retention strategies effectively.
Business Operations Specialist
2 Years 9 Months
Watkins Wellness | 06.2022 - 03.2025
Dealer Contract Renewals
Sales training and development
Sales support and direct B2C relations
Drive operational efficiency and enhancing customer relations
Geopointe – Territory management and analytics
Department Manager
1 Year 3 Months
Lowe's Home Improvement | 02.2021 - 05.2022
New-hire onboarding and scheduling
Maintain monthly and quarterly sales targets
Oversee daily operations and operational efficiency
Ensuring proper merchandize socking and ordering
Area Manager
5 Months
Stretch Lab | 08.2020 - 01.2021
Oversee store management and procedures
Sales training and development
Maintain monthly and quarterly sales targets
Hiring/onboarding and new-hire development
Regional Corporate Account Manager
3 Years 6 Months
24 Hour Fitness USA, Inc. | 12.2016 - 06.2020
Responsible for location performance in the Pacific Northwest
Established and maintained strong relationships with corporate partners, securing initial and ongoing revenue
Coordinate new location grand openings and VIP events with community officials, dignitaries and corporate business partners
Achieve monthly and annual renewal contract revenue
Increase corporate participation and engagement
Manage and help professionally develop field teams
I.T. Specialist
2 Years 3 Months
24 Hour Fitness USA, Inc. | 08.2014 - 11.2016
Delivered technical support to locations nationwide
Maintained hardware and software with new installations, repairs and patches
Educated and informed employees regarding new company procedures
Set up network profiles, security permissions and file sharing systems
Monitored servers, network connections, firewalls and corporate filters
Sales Manager
1 Year 11 Months
24 Hour Fitness USA, Inc. | 08.2012 - 07.2014
Built successful sales teams to assist with meeting strategic action plans
Achieved sales goals and service performance goals
Executed complete sales cycle processes, including guest tours, personal training, and membership sales
Increased customer base by acquiring potential customers and identifying needs
Sales Representative
3 Years 3 Months
CARMAX | 04.2009 - 07.2012
Drove retailer engagement, improved retailer satisfaction and earned retailer advocacy through communication and relationship management
Contacted customers to set up meetings, check on needs and propose additional offerings
Engaged in product training, demonstrations, consumer awareness, brand initiatives to raise awareness and revenue
Prospecting for new clientele and determining customers wants and needs
Handled customer issues with confidence to ensure effective resolution