Summary
Overview
Work History
Education
Skills
Timeline
Generic

Kyle James

Tampa

Summary

Knowledgeable professional with several years of experience bringing planning and problem-solving abilities. Focused on maximizing resource utilization to support scalable operations and increase bottom-line profitability. Organized and systematic with natural relationship-building and leadership talents.

Overview

22
22
years of professional experience

Work History

Intake Director

Dolman Law Group
Clearwater
07.2023 - Current
  • Spearheaded client intake processes, enhancing efficiency, and achieving smoother onboarding experiences for new clients.
  • Managing referrals to other attorneys when appropriate.
  • Overseeing preliminary case assessments to determine suitability for the firm.
  • Using data-driven insights to identify areas for operational improvement and drive organizational effectiveness.

Legal Intake Specialist

Dolman Law Group
Clearwater
01.2020 - 07.2023
  • Demonstrated strong interpersonal skills by providing empathetic support to clients, fostering trust, and rapport throughout the intake process.
  • Evaluate the viability of a potential case, determining if the firm's expertise and resources align with the client's needs.
  • Provide timely updates to clients on the status of their cases, addressing any questions or concerns.
  • Maintain a general understanding of the firm's practice areas to properly qualify and guide potential clients.

Digital Marketing Intern

Dolman Law Group
Clearwater
07.2019 - 01.2020
  • Implemented targeted social media campaigns.
  • Enhancing organic search visibility and contributing to a measurable increase in website traffic.
  • Fostered a positive team environment by encouraging open communication and collaboration.

Personal Trainer

LA Fitness
Clearwater
03.2017 - 07.2019
  • Developed personalized fitness programs for clients based on their individual goals and needs.
  • Assessed client progress through comprehensive evaluations, facilitating targeted adjustments that enhanced overall performance.
  • Implemented new training techniques and equipment, resulting in noticeable gains in client strength and endurance.

Reconnaissance Marine

United States Marine Corps
Jacksonville
08.2003 - 01.2017
  • Demonstrated strong teamwork in high-pressure situations, fostering trust and collaboration among unit members.
  • Conducted detailed reconnaissance missions, providing critical intelligence that enhanced operational effectiveness and mission success.
  • Employed counter surveillance measures when operating in hostile environments.
  • Monitored suspected terrorist activities within designated operational zones.
  • Directly engaged enemy personnel during combat operations as necessary.
  • Used technical expertise and sound military judgment to learn and perform complex procedures.

Education

Bachelor of Science - Digital Marketing

Southern New Hampshire University
Hooksett, NH
08-2020

Bachelor of Science - Kinesiology

Appalachian State University
Boone, NC
12-2016

Skills

  • Client intake
  • Case assessment
  • Data analysis
  • Referral management
  • Regulatory compliance
  • Customer service

Timeline

Intake Director

Dolman Law Group
07.2023 - Current

Legal Intake Specialist

Dolman Law Group
01.2020 - 07.2023

Digital Marketing Intern

Dolman Law Group
07.2019 - 01.2020

Personal Trainer

LA Fitness
03.2017 - 07.2019

Reconnaissance Marine

United States Marine Corps
08.2003 - 01.2017

Bachelor of Science - Digital Marketing

Southern New Hampshire University

Bachelor of Science - Kinesiology

Appalachian State University

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