OSCAR TEJADA

Bend

Summary

Accomplished legal assistant with expertise in client intake and scheduling at Dwyer Williams Cherkoss Attorneys P.C. Proficient in Clio and Microsoft Office, I excel in problem-solving and effective communication. Successfully managed confidential information, enhancing client relationships and improving office efficiency by 20%. Adaptable and detail-oriented, I thrive in dynamic environments.

Overview

2026

years of professional experience

Work History

Intake Specialist / Legal Assistant

Dwyer Williams Cherkoss Attorneys P.C.

Bend

02.2021 - Current

My job duties included
Conducted initial client screenings to assess legal needs and eligibility.
Managed case files and documentation for efficient access and organization.
Coordinated communication between clients and attorneys to facilitate case progress.
Provided detailed information about legal procedures and services to clients.
Assisted clients with intake forms, ensuring completeness and correctness.
Scheduled appointments and follow-ups to streamline client interactions.
Developed strong relationships with clients through effective listening and support.

Spanish Medical Interpreter

Central Oregon Pediatrics Associates

2015 - 02.2021

Coordinated patient scheduling, equipment maintenance, and inventory control of supplies.
Managed patient scheduling, verifying insurance coverage and providing detailed instructions on necessary paperwork.
Facilitated communication between healthcare providers and Spanish-speaking patients.
Assisted patients in completing medical forms and documentation efficiently.

Education

CERTIFIED LEGAL ASSISTANT -

08.2022

SPANISH CERTIFIED MEDICAL INTERPRETER -

05.2017

HIGH SCHOOL DIPLOMA -

06.2003

Skills

Clio
Microsoft Office
Adobe Acrobat
Client contact
Scheduling
Organization skills
Confidential information
Data entry
File maintenance
Archiving
Purging files
Customer service skills
Patient intake
Database management
Client confidentiality
Patient relationship management
Confidentiality compliance
Customer service
Time management

Attention to detail
Effective communication
Problem solving
Team collaboration
Adaptability
Group and individual instruction
Compassionate communication
Empathic communication
Follow-up skills
Client intake
Intake assessment
Multi-line phone systems
Appointment scheduling
Multi-line phone operations
Confidentiality
Scheduling appointments
Patient scheduling
Computer literacy

Training

MICROSOFT OFFICE

Areas Of Specialty

Experience working with Clio, Microsoft Office and Adobe Acrobat.
Maintain client contact and scheduling, including scheduling on staff calendar.
Strong organization skills and ability to maintain confidential information.
Strong data entry - 50 wpm plus 10-key.
File maintenance, archiving and purging files.
Strong customer service skills.

Activities

I moved to Bend in August of 2003 in my senior year of High School.
I enjoy hiking with my dog, paddleboarding in the lakes or floating in the river.
Competitive playing sports.