Results-driven legal professional with extensive experience in client relations and administrative support. Demonstrates a strong commitment to team collaboration and delivering high-quality outcomes in fast-paced, deadline-driven environments. Skilled in communication, problem-solving, and data management, with a focus on providing efficient, client-centered service. Recognized for reliability, adaptability, and a proactive approach to advancing organizational objectives.
Overview
7
7
years of professional experience
Work History
Intake Specialist
California Indian Legal Services (CILS)
10.2022 - 02.2025
Conducted client intake; Screened for eligibility; Determined legal issue(s) and presented legal facts to attorney team.
Ensured timely and accurate compliance of client case files by obtaining all required documentation, such as Client Service Agreements, Release of Information forms, and supporting evidence.
Drafted legal correspondence for attorney review.
Provided support to attorneys on case management systems, compliance tracking, and basic technology troubleshooting.
Managed client intake and administrative tasks, including answering calls, scheduling attorney consultations, coordinating with clients and outreach partners, and preparing compliance documentation.
Responded to phone, email, and written inquiries; provided direct assistance or connected individuals with appropriate community resources in a timely and effective manner.
Maintained detailed logs of all client inquiries and follow-up actions to support documentation and service continuity.
Organized outreach events and promoted legal services provided by CILS.
Paralegal
Herman Law
02.2021 - 07.2022
Full-Time Telework
Original member of California Team
Promoted from Litigation Assistant to Paralegal in 2021.
Responsible for a full range of paralegal work for adult survivors of childhood sexual abuse in California.
Provided legal and administrative support, including deadline tracking, meeting coordination, and communication with court personnel, government agencies, clients, and opposing counsel in California.
Conducted detailed client interviews to gather case facts, identify potential witnesses, and obtain relevant records, while collecting and processing essential documentation—including HIPAA and other Release of Information forms—to ensure timely and accurate submission.
Assisted in case investigations by performing factual research, compiling and organizing evidence, and summarizing medical and legal records.
Accurately entered and maintained case data in online databases to support case tracking and compliance.
Managed professional correspondence, responding promptly and effectively to inquiries via phone, email, and formal letters.
Maintained secure, confidential case files containing sensitive information about witnesses, victims, and perpetrators; created and managed spreadsheets for case tracking and documentation.
Oversaw attorney calendars, prepared briefing materials for client meetings, and recorded, summarized, and distributed case notes to support efficient case management.
Legal Secretary
Pacific Legal Foundation (PLF)
12.2017 - 03.2020
Responsible for a full range of legal secretarial work in a fast-paced environment.
Provided comprehensive legal and administrative support to up to four attorneys across multiple time zones, including deadline tracking, court login and credential management, calendar coordination, travel arrangements, and communication with court personnel, agencies, co-counsel, opposing counsel, and witnesses.
Drafted, formatted, proofread, and submitted high-level documents such as rulemaking comments, public records requests, and internal case proposals presented to the Board of Trustees.
Researched and interpreted procedural rules for administrative, state, federal, and appellate courts—including the U.S. Supreme Court—to ensure full compliance with filing and procedural requirements.
Supported case initiation processes by cite-checking, formatting, proofreading, and filing complaints and supporting documents; handled service of process and organized case files.
Assisted with trial preparation, including organizing extensive exhibits, scheduling court reporters and expert witnesses, arranging facilities, and managing document production logistics.
Freelance Translator and Interpreter at CRLA (California Rural Legal Association)Freelance Translator and Interpreter at CRLA (California Rural Legal Association)