AllysonMcKenzie Neyens
Nurse Paralegal
Irving,TX
Summary
Outgoing Medical/Legal Professional with experience overseeing multiple tasks and managing employees successfully. Hardworking professional committed to providing outstanding customer service and assistance.
Overview
23
23
years of professional experience
1
1
Language
Work History
Legal Intake Coordinator
Keith Altman Law
Remote, Based Out Of Michigan
11.2022 - 09.2023
- Entered referrals into appropriate system based on type of referral obtained.
- Enhanced office productivity by handling high volume of callers per day.
- Collected, verified, recorded and processed client demographics, insurance payments, and referral information.
- Supported office staff and operational requirements with administrative tasks.
- Organized paperwork such as charts and reports for office and client needs.
- Completed intake assessment forms and filed clients' charts.
- Answered phone calls and provided new clients with required paperwork to initiate service.
- Kept high average of performance evaluations.
- Oversaw appointment scheduling and itinerary coordination for both clients and personnel.
- Improved customer satisfaction scores through application of superior conflict resolution and problem-solving skills.
- Trained team members on new law firm services and products to support promotional efforts.
- Built highly-efficient administrative team through ongoing coaching and professional development opportunities.
- Managed supervisor itinerary and appointments and streamlined scheduling procedures.
- Delegated tasks to administrative support staff to organize and improve office efficiency.
Criminal Intake Officer
Linn County District Attorney's Office
Cedar Rapids, IA
07.2018 - 10.2022
- Observed strict confidentiality guidelines to properly secure information and data.
- Performed daily typing and filing for major crimes unit.
- Entered information from crime reports into police department's database using [Software].
- Answered phone and provided assistance to callers under supervision of watch officer.
- Prepared legal briefs, motions, and pleadings.
- Managed scheduling of court calendars and deadlines to maintain smooth flow of firm operations.
- Analyzed evidence gathering and presentation, client counseling and jury selection methods processes for civil litigation.
- Monitored changes in laws, regulations and other legal matters to keep firm compliant with requirements.
- Helped attorneys prepare for trial by organizing exhibits and calling on witnesses to testify at hearings.
- Examined and generated memos on statutory law, case law and federal and state regulations using online research databases, such as Westlaw and print sources.
- Communicated with opposing counsel and court personnel to keep all parties informed on case updates.
- Revised and finalized letters, briefs, and memos.
- Assisted attorneys with reviewing and organizing witness reports.
- Researched statutes, decisions, legal articles, and codes.
- Produced legal documents such as briefs, pleadings and appeals.
- Interviewed witnesses to obtain information relevant to cases.
- Conducted background investigations on defendant.
Victim Advocate
Linn County Victims Services
Cedar Rapid, Iowa
12.2015 - 07.2018
- Supported victims, family members and witnesses through law enforcement, healthcare and social services.
- Provided comprehensive assessment, goal setting and service plans.
- Spearheaded awareness through public speaking to community and business groups.
- Coordinated individual and group counseling to meet victim service standards.
- Developed safety plans to meet victims' assessment of need.
- Collected statistical data and updated documentation to maintain client records.
- Liaised with members of justice system on behalf of client.
- Accompanied clients to court to clarify processes and procedures.
- Collaborated with other professionals to plan and coordinate care for clients.
- Documented client progress and activities in accordance with agency policies and procedures.
Litigation Paralegal to the Managing Attorney
Johnson Hines And Young
Dallas, Texas
05.2000 - 08.2015
- Organized evidence, exhibits, motions and subpoenas to support cases and prepare for trial.
- Fulfilled roles of legal videographer, digital court reporter and production assistant.
- Offered tech support to 9 paralegals and attorneys.
- Produced documents and created audio and visual media for presentation.
- Managed communication between counsel, clients and court.
- Gathered, organized and maintained case files.
- Scheduled meetings, hearing, mediations and settlement conferences.
- Oversaw trial pleadings, notices, motions and discovery.
- Conducted detailed client intakes and entered information into company database.
- Prepared legal briefs, motions, and pleadings.
- Conferred with clients and other involved parties to gather and track case information.
- Maintained and updated organized client contact information to keep in touch with clients and provide updates on cases.
- Summarized depositions, legal documents and other material to provide attorney with relevant material for cases.
- Analyzed evidence gathering and presentation, client counseling and jury selection methods processes for civil litigation.
- Liaised with other paralegals and legal staff to complete common tasks on schedule.
- Examined and generated memos on statutory law, case law and federal and state regulations using online research databases, such as Westlaw and print sources.
- Monitored changes in laws, regulations and other legal matters to keep firm compliant with requirements.
Education
Master of Laws - Criminal Law And Criminology
Southern Methodist University
Dallas, TX 05.2001 -
Master of Science - Nursing
Duke University
Durham, NC 05.2001 -
Bachelor of Science - Dual Majors Nursing And Biology
Duke University
Durham, NC 05.2001 -
Skills
MS Office
undefinedWork Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Quote
The way to get started is to quit talking and begin doing.
Walt Disney
Timeline
Legal Intake Coordinator
Keith Altman Law
11.2022 - 09.2023
Criminal Intake Officer
Linn County District Attorney's Office
07.2018 - 10.2022
Victim Advocate
Linn County Victims Services
12.2015 - 07.2018
Master of Laws - Criminal Law And Criminology
Southern Methodist University
05.2001 -
Master of Science - Nursing
Duke University
05.2001 -
Bachelor of Science - Dual Majors Nursing And Biology
Duke University
05.2001 -
Litigation Paralegal to the Managing Attorney
Johnson Hines And Young
05.2000 - 08.2015
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