KENDALL ADAIR
Plano
Summary
Reliable candidate ready to take on challenges using problem-solving and task prioritization skills to help the team succeed.
Overview
6
6
years of professional experience
Work History
Legal Intake Specialist
Anywhere Works
Remote, Tx
07.2024 - Current
- Responded promptly and professionally to client inquiries via phone and chat.
- Scheduled client appointments for consultations, as well as any other service.
- Processed payments and applications accurately and efficiently.
- Handled high-volume customer interactions while maintaining professionalism and accuracy.
- Corresponded with insurance companies to process claims of patients.
- Onboarded new clients.
Data Entry Clerk
Houston County Elections
Crockett, Texas
05.2022 - 07.2024
- Process new voter registrations, updates, mail ballot requests, returned mail, and other voting-related information.
- Conduct quality control checks on voter registration records.
- Prepare, proofread, and file election materials; process absentee ballot requests.
- Maintain accurate records and uphold confidentiality in all duties.
Customer Service Representative
Nexrep
Remote, Tx
02.2020 - 04.2022
- Assist customers with booking flights, hotels, car rentals, cruises, and vacation packages via phone, email, or chat.
- Modify, cancel, or rebook travel reservations in response to customer requests or travel disruptions.
- Handle high volumes of inbound and outbound calls in a fast-paced environment while maintaining service standards.
Education
Associate of Science - Software Engineering
Angelina College
Lufkin, US05-2027
High School Diploma -
Kennard High School
Kennard, US05-2017
Skills
- Typing Speed & Accuracy
- Communication
- Sales
- Excel
- Data Processing
- Problem-Solving
- CRM
- Intake
- Organization
- Empathy
- MS Office
Timeline
Legal Intake Specialist
Anywhere Works
07.2024 - Current
Data Entry Clerk
Houston County Elections
05.2022 - 07.2024
Customer Service Representative
Nexrep
02.2020 - 04.2022
Associate of Science - Software Engineering
Angelina College
High School Diploma -
Kennard High School