Summary
Overview
Work History
Education
Skills
Timeline
Generic

Kyle Jefferson

Burlingame,CA

Summary

Highly motivated and agile professional with a sharp intellect and quick thinking abilities.Creative and dedicated thinker who thrives on making decisive decisions. My unwavering work ethic and loyalty are matched only by my strong project management and time management skills. A natural problem solver, I excel in seamlessly managing multiple initiatives and projects, delivering exceptional results. My collaborative nature fosters effective communication, enabling me to work harmoniously within diverse teams. Possessing strong organizational skills, I meticulously plan and execute tasks to ensure optimal efficiency and productivity. Through my innovative approach, I continuously seek opportunities to improve processes and drive success. With a proven track record of meeting challenging objectives and exceeding expectations, I am passionate about tackling complex challenges head-on and am always eager to learn and grow. As a confident and decisive individual, I embrace challenges and adapt swiftly to changing circumstances. My ability to remain calm under pressure ensures a focus on delivering results that surpass project goals. If you seek a proactive and resourceful team player who excels in managing multiple tasks and embraces change, I am eager to contribute my skills and passion to achieve your organization's success.

Overview

11
11
years of professional experience

Work History

Workplace Experience Coordinator

ABM Industries
12.2023 - Current
  • Managed project timelines for successful completion, ensuring milestones were met and deadlines were adhered to.
  • Increased efficiency by streamlining coordination processes and implementing new organizational systems.
  • Improved team productivity with regular communication and progress updates, fostering a collaborative work environment.
  • Managed office space planning, including desk assignments and ergonomic considerations.
  • Planned and coordinated internal events, meetings, and workshops to promote community.
  • Coordinated with various vendors to service any facility-related needs.

Hospitality Ambassador

Genentech
08.2023 - 11.2023
  • Maintained a warm and inviting atmosphere throughout the facility.
  • Enhanced guest satisfaction by providing exceptional customer service and addressing concerns promptly.
  • Ensured highest standard of cleanliness and organization throughout the facility.
  • Proactively addressed any facility issues or concerns and coordinated with different departments to resolve the issue.
  • Assisted with coordinating and executing special events and meetings held at the facility.
  • Acted as Point of Contact for any facility-related inquiries or requests.

Special Events Coordinator

Golden State Warriors
04.2023 - 07.2023
  • Streamlined and optimized administrative processes to meticulously track event information and logistics activity, ensuring efficient event planning and execution.
  • Exemplified exceptional leadership as the event lead for over 100 events, overseeing a dedicated event staff of 5-25 members at off-site venues. This hands-on approach ensured flawless event delivery and customer satisfaction.
  • Spearheaded security coordination to implement safety layouts tailored to outside events involving high-profile players or VIP guests, safeguarding a smooth and secure experience for all attendees.
  • Demonstrated keen attention to detail and efficiency in managing the end-to-end inventory process, from player gift to promotional merchandise procurement. This contributed to a seamless and memorable event experience.
  • Nurtured strong, productive relationships with vendor partners, providing insightful recommendations on strategies to optimize event execution and achieve exceptional outcomes.
  • Provided invaluable support to the Special Events Manager in day-to-day operations, showcasing flexibility and a willingness to go above and beyond to ensure the success of each event.

Special Events Representative

Golden State Warriors
09.2021 - 04.2023
  • Collaborated seamlessly with fellow Special Events team members, ensuring flawless event logistics through effective partnership and coordination.
  • Spearheaded the successful management of 30+ high-profile Special Events annually, catering to diverse guest counts ranging from intimate gatherings to large-scale affairs of up to 300 attendees.
  • Personally orchestrated the meticulous setup and breakdown of both on-site and off-site events, leaving no detail overlooked and ensuring a seamless experience for all attendees.
  • Expertly coordinated logistics for Warriors trophy appearances during home games and special events, contributing to memorable moments for fans and guests alike.
  • Demonstrated exemplary inventory management skills, ensuring the efficient tracking and maintenance of all Special Events equipment, guaranteeing a well-equipped and professional event execution

Support Assistant

CloudDB Consulting
01.2018 - 12.2021
  • Forged strategic partnerships with executive leadership, driving the development and implementation of innovative processes to elevate organizational efficiency and effectiveness.
  • Served as a knowledgeable and responsive point of contact for clients and internal consultants, expertly addressing inquiries and providing valuable assistance through both phone communication and the online ticketing system.
  • Displayed keen judgement and decisiveness in assigning software and integration troubleshooting tickets to the most suitable consultants, optimizing issue resolution and client satisfaction.
  • Skillfully coordinated internal and external escalation calls, ensuring timely resolution of complex matters and fostering transparent communication across all stakeholders.
  • Played a crucial role in in ensuring accuracy and accountability in financial processes by meticulously verifying consultant timecards with clients and facilitating timely and authorized contractor payments.

Delivery Associate

Amazon
01.2017 - 01.2018
  • Achieved consistent on-time delivery to diverse destinations, demonstrating a commitment to reliability and punctuality in meeting customer expectations.
  • Delivered exceptional customer service in every interaction, consistently going above and beyond to exceed customer needs and ensure a positive delivery experience.
  • Maintained seamless communication with dispatchers, staying abreast of route changes and delivery schedules, and effectively adapting to any modifications for optimized delivery efficiency.
  • Prioritized safety and operational excellence by conducting thorough walk-arounds on the delivery vehicle before each shift, ensuring it was in proper working order and adhered to safety standards.

Gym Attendant

Beloit College
01.2013 - 01.2014
  • Welcomed and engaged with all members, consistently delivering exceptional customer service in every interaction, creating a positive and welcoming environment for gym patrons.
  • Efficiently checked-in members and verified student IDs, ensuring smooth and secure access to the gym facilities for authorized individuals.
  • Demonstrated a keen eye for detail and commitment to safety by closely monitoring and maintaining gym equipment throughout shifts, ensuring it remained in optimal condition for users. Effectively coordinated equipment hand-offs at the end of shifts for seamless transitions.
  • Provided essential support and assistance to gym-goers, spotting members with weights when needed, fostering a safe and encouraging workout atmosphere.
  • Assumed responsibility for facility access, expertly managing the locking and unlocking of facilities to accommodate participants' entry and efficiently shutting down after events.

Education

Bachelor of Liberal Arts: Social Science -

Notre Dame College

Unknown -

Liberty University

Unknown -

Beloit College

Skills

  • Cross-functional collaboration
  • Project management
  • Process tracking, improvement, and documentation
  • Active listening and empathy
  • Conflict resolution and de-escalation
  • Problem solving and decision-making
  • Time management
  • Security and oversight of special inventory
  • Data driven decision-making
  • Management of individuals and team
  • Administrative Leadership

Timeline

Workplace Experience Coordinator

ABM Industries
12.2023 - Current

Hospitality Ambassador

Genentech
08.2023 - 11.2023

Special Events Coordinator

Golden State Warriors
04.2023 - 07.2023

Special Events Representative

Golden State Warriors
09.2021 - 04.2023

Support Assistant

CloudDB Consulting
01.2018 - 12.2021

Delivery Associate

Amazon
01.2017 - 01.2018

Gym Attendant

Beloit College
01.2013 - 01.2014

Bachelor of Liberal Arts: Social Science -

Notre Dame College

Unknown -

Liberty University

Unknown -

Beloit College
Kyle Jefferson