Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Kyle Karch

Clackamas

Summary

Results-driven professional with extensive supply chain experience at Fred Meyer, excelling in operations and team supervision. Proven track record in training and development with new hires. Recognized for problem-solving abilities and effective leadership, consistently achieving productivity goals while maintaining high standards of service. Continuously strives towards creating and maintaining a safe and productive work environment. Highly knowledgeable in working in a Union environment.

Overview

13
13
years of professional experience
1
1
Certification

Work History

Day Shift Supervisor

Fred Meyer
11.2022 - Current
  • Adjusts staffing needs and headcount to ensure efficiency.
  • Enforces company policies and regulations with employees.
  • Oversees daily operations and shipping and handling processes.
  • Monitors adherence to safety protocols and company policies by staying attentive to details.
  • Back up Operations Manager.
  • Ensures associates select accurately and efficiently following prescribed methods.
  • Monitors replenishment to decrease scratch runs.

Order Selector

Fred Meyer
12.2017 - 11.2022
  • Five years experience as a detail-oriented Order Selector working in a large warehouse environment.
  • Took on extra hours and shifts during busy periods to meet tight shipping deadlines.
  • Pulled orders quickly and efficiently to maintain demanding productivity goals.
  • Operated equipment such as pallet jacks and lift trucks.
  • Selected with %100 percent accuracy for over three years.
  • Trained new hires for three years teaching methods and safe behaviors.
  • B.R.I. core team member for over four years.

Operations Lead

JCPenney
07.2015 - 12.2017
  • Managed receiving team.
  • Responsible for opening the store.
  • Supervised employees and allocated staffing based receiving volume,
  • Took ownership of customer issues and followed problems through to resolution.
  • Conducted counts and audits of inventories to identify and resolve discrepancies in records.
  • Cash room
  • Shipping and receiving fine jewelry.

Merchandise Assistant/Leader On Duty

JCPenney
11.2013 - 07.2015
  • Updated pricing and signage to complete product displays and educate customers.
  • Verified products appeared at correct locations in proper quantities.
  • Answered customer questions regarding store merchandise, department information, and pricing.
  • Organized store merchandise racks by size, style, and color.
  • Completed efficient store resets to prepare store for special promotions and seasonal updates.
  • Monitored inventory levels and kept adequate stock in product displays on sales floor.
  • Removed damaged, out-of-code, not-in-set and discontinued items from displays.
  • Responded to customer concerns by providing friendly, knowledgeable support, and maintaining composure and professionalism.
  • Launched online order pick up.

Customer Service Representative

JCPenney
08.2012 - 11.2013
  • Responded to customer requests for products, services, and company information.
  • Collaborated with staff members to enhance customer service experience and exceed team goals and metrics.
  • Provided excellent customer care by responding to requests and assisting in providing a great experience for the customer.

Education

High School Diploma -

Oregon City High School
Oregon City
06-2009

Skills

  • Shift checklists
  • Quality inspections
  • Well experienced in union environment
  • Operations support
  • Safety processes and procedures
  • Shift paperwork completion
  • OSHA regulations compliance
  • Team supervision
  • Shift leadership
  • Work prioritization
  • Complex Problem-solving
  • Excellent time management

Certification

  • Yellow Belt

Timeline

Day Shift Supervisor

Fred Meyer
11.2022 - Current

Order Selector

Fred Meyer
12.2017 - 11.2022

Operations Lead

JCPenney
07.2015 - 12.2017

Merchandise Assistant/Leader On Duty

JCPenney
11.2013 - 07.2015

Customer Service Representative

JCPenney
08.2012 - 11.2013

High School Diploma -

Oregon City High School

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Kyle Karch