Kyle Kelly
Manor,TX
Summary
Motivated, service-driven professional seeking a Fire Cadet position to contribute dedication, problem-solving skills, and teamwork to the fire service. Experienced in high-pressure environments, trained in emergency response, and committed to protecting and serving the community.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Senior Associate, Member Success
GLG
07.2022 - Current
- Respond to 30+ urgent client needs per day with calm, clear communication and effective problem-solving, mirroring emergency response protocols.
- Collaborate with cross-functional teams to resolve challenges efficiently while adhering to established procedures.
- Train and mentor new team members to ensure consistent, high-quality service.
Associate, Member Success
GLG
07.2021 - 07.2022
- Managed high-volume (50-100) requests per day while prioritizing safety, accuracy, and speed.
- Maintained strong client relationships and upheld service commitments under strict deadlines.
Logistics Manager
Horseshoe Bay Resort
04.2019 - 06.2021
- Directed logistics operations and coordinated with multiple departments to ensure safety and efficiency.
- Developed contingency plans and managed resources during peak demand periods.
- Coordinated dispatching of over 25 drivers to accomplish daily requirements.
Front Office Supervisor
Horseshoe Bay Resort
07.2018 - 04.2019
- Led a team of over 15 associates in a fast-paced, high-traffic environment with a focus on guest safety and satisfaction.
- Handled emergency situations and provided first response until professional medical services arrived.
Education
Some College (No Degree) - Kinesiology/Exercise Science and Business Administration
Texas State University
San Marcos, TXSkills
- Emergency Communications & Coordination
- Problem-Solving Under Pressure
- Safety Awareness & Risk Management
- Team Collaboration & Leadership Support
- Physical Endurance & Stamina (maintained through Brazilian Jiu-Jitsu and weight training)
- Training and mentoring
- Performance monitoring
Certification
- SSI Diver Stress & Rescue Certification
- SSI React Right Course (First Aid, CPR, AED, Oxygen Administration)
- American Red Cross CPR Certification
- Master Scuba Diver
- Licensed Amateur Radio Operator (Call Sign: KJ5HYI)
- Sheepdog Response Protector 1 Graduate (combatives, basic first aid, situational awareness & dynamic live-fire training)
Timeline
Senior Associate, Member Success
GLG
07.2022 - Current
Associate, Member Success
GLG
07.2021 - 07.2022
Logistics Manager
Horseshoe Bay Resort
04.2019 - 06.2021
Front Office Supervisor
Horseshoe Bay Resort
07.2018 - 04.2019
Some College (No Degree) - Kinesiology/Exercise Science and Business Administration
Texas State University
Hobbies and Interests
Brazilian Jiu-Jitsu, Fitness & Weight Training, Scuba Diving, Outdoor Recreation & Hunting
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