Kyle Kemp
Middletown,Ohio
Summary
Accomplished Director of Operations with a proven track record at Innovative Sterilization Technologies, LLC, excelling in strategic planning, leadership, and operational efficiency. Spearheaded initiatives that significantly enhanced service quality and reduced costs, demonstrating exceptional resource allocation and workforce planning skills. Renowned for fostering team excellence and achieving ambitious goals.
Overview
15
15
years of professional experience
Work History
Director of Operations - Education and EZ-TRAX
Innovative Sterilization Technologies, LLC
Dayton, OH
02.2022 - Current
- Worked with management team to develop operational goals aligned with business strategy.
- Developed and implemented operational strategies to improve efficiency and reduce costs.
- Reviewed site and department performance to improve quality of services and comply with regulatory requirements.
Director of Education
Innovative Sterilization Technologies, LLC
Dayton, OH
03.2019 - 02.2022
- Analyzed customer feedback data to identify trends in product performance or customer service issues.
- Recruited, trained and evaluated staff and recommended personnel actions for programs and services.
- Implemented policies, procedures and programs to carry out educational standards and goals.
Senior Manager of Education
Innovative Sterilization Technologies, LLC
Dayton, OH
01.2016 - 03.2019
- Managed projects related to process improvements or new initiatives within the organization.
- Created and managed budgets for travel, training, and team-building activities.
- Evaluated individual and team business performance and identified opportunities for improvement.
Manager of Education
Innovative Sterilization Technologies, LLC
Dayton, OH
12.2014 - 01.2016
- Developed comprehensive training materials for device instruction Enhanced customer knowledge through detailed device demonstrations.
- Planned and organized regional facility visits to enhance educational outreach.
- Improved product knowledge on a continuous basis to provide optimal service.
Building Manager
Wright State University
Dayton, OH
08.2011 - 11.2014
- Cultivated rapport with clients to meet expectations for high-end event space.
- Managed the budget for the facility, ensuring cost effectiveness in all areas of operation.
- Managed and oversaw operations, maintenance and administration of property
Assistant Operations Manager
Stocking
Stockton, CA
07.2009 - 08.2011
- Established annual budgets for the area operations department; monitored spending against budget targets.
- Prepared staff work schedules and assigned team members to specific duties.
- Created detailed reports outlining operational metrics such as production output, labor costs.
Education
Master of Science - Healthcare Administration
Ohio University
Athens, OH12-2022
Bachelor of Arts - Business Administration, General Studies
University of Dayton
Dayton, OH12-2015
Skills
- Strategic planning and execution
- Leadership training
- Resource allocation
- Operations oversight
- Workforce planning
- Operational efficiency
Timeline
Director of Operations - Education and EZ-TRAX
Innovative Sterilization Technologies, LLC
02.2022 - Current
Director of Education
Innovative Sterilization Technologies, LLC
03.2019 - 02.2022
Senior Manager of Education
Innovative Sterilization Technologies, LLC
01.2016 - 03.2019
Manager of Education
Innovative Sterilization Technologies, LLC
12.2014 - 01.2016
Building Manager
Wright State University
08.2011 - 11.2014
Assistant Operations Manager
Stocking
07.2009 - 08.2011
Master of Science - Healthcare Administration
Ohio University
Bachelor of Arts - Business Administration, General Studies
University of Dayton
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