Kyle Lager
Coal Valley,IL
Summary
Personable individual with strong organization skills, to multitask and build relationships. Adept at prioritizing conflicting business or customer needs. Successful in working within collaborative environments. Attentive mail handler with over two years of experience facilitating shipment of letters and packages to domestic and international recipients. Highly proficient in mail regulations and postage limitations. Successful in recommending strategies to improve customer service and sales desk operations.
Overview
8
8
years of professional experience
Work History
Mail Handler Assistant
United States Postal Service
11.2021 - Current
- Loading, lifting and carrying moderate to heavy mail from trucks to sorting equipment
- Separating outgoing bulk mail and load onto mail trucks for distribution
- Operate machinery and carry mail to the distribution area.
Illinois National Guard
United States Army
10.2019 - Current
- Work with a team of individuals to safely fire artillery
- Study military tasks and drills
- Lead a small team to complete tasks
- Perform maintenance on and organize military equipment and databases.
Communications Specialist
Alorica
07.2019 - 12.2021
- Talked to customers over the phone or online chat to resolve their questions or concerns
- Maintained and updated customer information as necessary
- Calmly attempted to resolve and de-escalate any issues
- Escalated calls to supervisor when necessary and appropriate
- Provided feedback reports on call issues related to downtime and/or training issues
Piano Instructor
Self-employeed
09.2018 - 08.2020
- Instructor beginner piano students in the fundamentals of piano playing
- Develop and implement teaching styles for individual students.
Pianist
Von Maur
08.2016 - 07.2019
- Perform a wide variety of music selections from classical to popular for customers
- Interact with a variety of customers
- Interact with customers of varying ages
- Take customer requests
- Participate in yearly inventory.
Education
Some College (No Degree) - Music Performance
Black Hawk College
High School Diploma -
Moline High School
Moline, IL01.2018
Skills
- Microsoft Windows, Microsoft Office (Microsoft word, Excel, PowerPoint, Outlook) HTML, 70 WPM
- Loading and unloading
- Maintaining equipment
- Safety Procedures
- Postal regulations
- Deadline-oriented
- Mail distribution
- Problem-solving skills
- Team Collaboration
- Machine Operation
- Truck loading
Timeline
Mail Handler Assistant
United States Postal Service
11.2021 - Current
Illinois National Guard
United States Army
10.2019 - Current
Communications Specialist
Alorica
07.2019 - 12.2021
Piano Instructor
Self-employeed
09.2018 - 08.2020
Pianist
Von Maur
08.2016 - 07.2019
Some College (No Degree) - Music Performance
Black Hawk College
High School Diploma -
Moline High School
Similar Profiles
GISSEL SANTOSGISSEL SANTOS
Mail Handler at United States Postal Service (USPS)Mail Handler at United States Postal Service (USPS)
Steven JamesSteven James
Mail Handler at United States Postal ServiceMail Handler at United States Postal Service
Tia BrownTia Brown
Clerk at United States Postal Service, USPSClerk at United States Postal Service, USPS
Stormi MayberryStormi Mayberry
Sales Services Distribution Clerk at United States Postal Service, USPSSales Services Distribution Clerk at United States Postal Service, USPS
Haley PetersenHaley Petersen
Volleyball Coach at Platform Elite ClubVolleyball Coach at Platform Elite Club