Kyle laman
4150 Eastgate Dr, Apt 2203, Orlando
Summary
Dynamic individual with hands-on experience in areas of aviation to mechanic work. Talent for navigating challenges. Brings strong problem-solving skills and proactive approach to new tasks. Known for adaptability, creativity, and results-oriented mindset. Committed to making meaningful contributions and advancing organizational goals.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Hyundai Technician
Hyundai of Coconut Creek Florida
06.2023 - 10.2024
- Proactively addressed customer concerns or complaints, fostering an environment focused on exceptional service quality.
- Delivered consistent results through meticulous attention to detail in all repair and maintenance tasks.
- Streamlined workflow for faster service turnaround times, benefitting both customers and the dealership.
- Participated in ongoing training programs to stay current on industry trends, technical advancements, and best practices.
- Supported team members in troubleshooting difficult problems, sharing expertise as needed for successful resolutions.
- Prevented potential issues by performing comprehensive inspections during routine maintenance appointments.
- Enhanced vehicle performance by conducting thorough diagnostics and implementing necessary repairs.
- Maximized vehicle longevity with expert knowledge of Hyundai systems and components coupled with skilled repair techniques.
- Achieved a high level of customer loyalty through personalized service recommendations tailored to individual driving habits and preferences.
- Maintained a high standard of workmanship by adhering to Hyundai''s specifications and guidelines.
- Upheld positive relationships with suppliers, facilitating efficient ordering processes for parts and tools needed in the workshop.
- Contributed to a safe working environment by following safety protocols and keeping the workspace clean and organized.
- Demonstrated strong communication skills when explaining technical jargon in easy-to-understand terms for clients without automotive backgrounds.
- Piloted innovative repair techniques and tools, contributing to the overall success and reputation of the dealership.
- Repaired and replaced worn and damaged components.
- Repaired brake, exhaust, electrical and other systems for domestic automotive brands.
- Checked brake systems and determined need of pad replacement, disc turning or other maintenance requirements.
- Read and followed technical documentation to complete accurate repairs.
- Analyzed vehicle data using advanced diagnostic equipment.
- Explained maintenance and repair needs to customers and offered advice on preventative maintenance.
- Investigated customer complaints to identify cause of malfunctions.
Golf Course Attendant
Boca Raton Golf and Racquet Club
07.2020 - 06.2023
- Ensured availability of clean golf carts for guests by performing regular cleaning routines.
- Enhanced customer satisfaction by providing friendly and efficient service to golf course patrons.
- Transportation duties for guest''s golf bags to carts while maintaining positive interactions with clients.
- Greeted golf course guests and shared information on course conditions, rules and gameplay.
- Checked driving range and grounds daily to identify and manage maintenance needs.
- Fostered a welcoming atmosphere at the driving range area by keeping it well-stocked with practice balls.
- Kept golf course equipment stored properly and reported maintenance needs.
- Delivered exceptional customer service through timely resolution of guest complaints or concerns regarding their experience at the facility.
- Optimized pace of play on the course by monitoring player speed and providing guidance when necessary.
- Assisted in the organization of successful golf tournaments by coordinating with event planners and setting up required equipment.
- Aided in the training of new hires, ensuring they were equipped with knowledge of golf course policies and procedures.
- Monitored first tee, tee off times and turn times to anticipate schedule problems.
- Partnered with golf shop, cart staff and ranger to maintain smooth golf games.
- Increased revenue by promoting membership packages and upselling additional services to visitors.
- Maintained golf cart fleet with regular upkeep to fluids and parts replacements.
- Ensured a safe environment for all patrons by strictly enforcing golf course rules and regulations.
- Participated in the continuous improvement of golf course policies and procedures by offering suggestions during staff meetings.
- Maintained cleanliness and order in clubhouse and surrounding areas, ensuring pleasant environment for guests.
- Ensured optimal playing conditions on golf course by meticulously maintaining greens, fairways, and tee boxes.
- Strengthened relationships with golf leagues and clubs, facilitating their events and addressing their specific needs.
- Optimized use of golf carts and equipment through effective scheduling and maintenance routines.
- Streamlined lost and found process, quickly reuniting guests with their belongings, thereby enhancing customer service.
Education
Degree of Aviation - Aviation
Orlando Flight School
Orlando Florida 12-2025
Associate of Science - Auto Technician
Universal Technical Institute
Miramar, FL12-2023
Associate of Science - Emt
Emergency Educational Institute
Coral Springs, FL10-2022
High School Diploma -
Marjory Stoneman Douglas
Parkland Florida05-2021
Skills
- Team player
- Teamwork and collaboration
- Hardworking and dedicated
- Customer service
- Attention to detail
- Time management
- Maintenance and repairs
- Multitasking
- Problem-solving abilities
- Multitasking Abilities
- Excellent communication
- Critical thinking
Certification
- Emergency Medical Technician (EMT) - National Registry of Emergency Medical Technicians (NREMT).
Languages
Spanish
Limited Working
Interests
- aviation
- Fishing
- Flight simulators
- Volunteering
- Outdoor Recreation
- Music
- Cars
- motorcycles
- dogs
- investing
- electronics
- video games
- old classic cars
- movies
Timeline
Hyundai Technician
Hyundai of Coconut Creek Florida
06.2023 - 10.2024
Golf Course Attendant
Boca Raton Golf and Racquet Club
07.2020 - 06.2023
Degree of Aviation - Aviation
Orlando Flight School
Associate of Science - Auto Technician
Universal Technical Institute
Associate of Science - Emt
Emergency Educational Institute
High School Diploma -
Marjory Stoneman Douglas
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