Summary
Work History
Education
Board Memberships
Hobbies and Interests
Skills
Generic
Kyle Lambert

Kyle Lambert

Technical Lead
Nampa,ID

Summary

Highly adaptable, solution seeking, and quick learner who quickly masters understanding of products, business processes, and people. I am a very tech savvy person with experience in a variety of fields including engineering, advanced technical support/analysis, sales, and sales support, and HVAC design.

Work History

T3 Technical Lead, CEO Escalation and Executive Escalation Analyst, RCA, and RCCA

Enphase Energy, INC
Meridian, ID
12.2022 - Current
  • Currently providing primary technical analysis for all executive and CEO escalations.
  • Provide in depth root cause analysis, document failures in product and process.
  • Suggest and develop solutions, including working with department heads across the company and any related resources to fix all issues that arise.
  • Have previously acted as the technical account manager for 8 of the 12 largest solar installers in the United States.
  • Provide design review and analysis as needed.
  • Provide technical uptraining and resources to the Tier 3 support team.

Commercial Lines Account Manager

Alliant
03.2022 - 10.2022
  • Commercial Lines Account manager for San Diego, CA office.

Account Manager

Insure Idaho
Meridian, ID
11.2021 - 03.2022
  • Account manager for a multi-line independent agency.

HVAC System Design Manager

Integrity Heating and Air
Nampa, ID
01.2021 - 10.2021

Education

BS - Engineering (Physics), Physics

Northwest Nazarene University
05.2016

Graduate - International Baccalaureate & AP programs

South Eugene High School
05.2012

Board Memberships

  • Canyon County Symphony, Vice President, Board of Directors, 2021-05-01, 2025-05-01
  • Lakeview Church of the Nazarene, Board Member, Head of AV/Sound Subcommittee, Tech member on Worship Subcommittee, 2018-03-01, 2024-02-01, 2018-03-01, Current

Hobbies and Interests

  • Cello
  • Disc Golf
  • Table Tennis
  • Rowing
  • Studio audio recording
  • UAV

Skills

Issue investigation

Performance optimization

Project leadership

Project management

Cost-benefit analyses

Strategic planning design

Customer relationship management

Requirements gathering

Technical mentoring

Quality assurance

Mentorship and coaching

Technical analysis

Quality assurance standards

Data acquisition

Policy implementation

Automation methods

Product optimization

Team leadership

Issue troubleshooting

Coaching and mentoring

Risk assessment

Task delegation

Documentation and reporting

Debugging techniques

Team performance management

Teamwork and collaboration

Teamwork

Problem-solving

Attention to detail

Problem-solving abilities

Multitasking

Reliability

Excellent communication

Organizational skills

Team collaboration

Active listening

Effective communication

Adaptability and flexibility

Decision-making

Task prioritization

Business process improvement

Hardware troubleshooting

Professionalism

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Kyle LambertTechnical Lead