Kyle Lourence
Kingston,ID
Summary
Overall wide range of skills and customer facing experience, both in a retail setting and as a communication technician. Leadership and team based experience.
Overview
9
9
years of professional experience
Work History
Telecommunications Technician
Charter Spectrum
Coeur D'Alene, ID
09.2019 - Current
- Efficiently install and repair fiber-optic and coax cabling, both underground and aerial.
- Install and repair equipment inside and outside of customers premise.
- Interact with customers inside their homes, fulfilling their requests and building trust with them.
- Responded to service requests during and after business hours to restore customers services.
- Work in all weathers.
Lawn and Garden Department Manager
Walmart
Post Falls, ID
08.2017 - 09.2019
- Interacted with customers in finding products to fit their needs.
- Trained employees on equipment and processes.
- Handled interviewing and hiring processes.
- Built relationships with team members.
- Oversaw inventory management processes, while minimizing waste and losses.
Shift Supervisor
Round Table Pizza, Inc
02.2015 - 08.2017
- Hired and trained new employees.
- Delegated daily tasks and responsibilities.
- Completed store opening and closing procedures.
- Managed cash handling procedures and payroll.
- Responded to and resolved customer questions and concerns.
- Made and baked pizzas, burgers, wings, and salads.
Education
Diploma - Highschool
Palermo Academy
06.2014
Skills
Extensive customer facing experience
Highly adaptable
Fast learning
Team player
Loyal
Timeline
Telecommunications Technician
Charter Spectrum
09.2019 - Current
Lawn and Garden Department Manager
Walmart
08.2017 - 09.2019
Shift Supervisor
Round Table Pizza, Inc
02.2015 - 08.2017
Diploma - Highschool
Palermo Academy