Kyle Love
Matthews,NC
Summary
Dynamic professional with a proven track record at Publix, excelling in customer service and communication. Expertise in strategic planning and community engagement, ensuring high levels of customer satisfaction. Ability to adapt to diverse environments while fostering team collaboration. Focused on delivering results through departmental analysis and coaching to achieve specific goals.
Overview
5
5
years of professional experience
Work History
Customer Service Staff
Publix
Indian Trail, NC
08.2020 - Current
- Attained high proficiency in in-store accounting system for cash office operations.
- Selected for travel training team to support new store openings.
- Demonstrated leadership and delegation skills within team environment.
- Delivered exceptional customer service in high-volume setting, ensuring client satisfaction.
- Adapted to diverse personalities, effectively resolving service concerns.
- Communicated professionally with colleagues, supervisors, vendors, and customers through verbal and written means.
- Continuously volunteered in local communities alongside other Publix associates.
Intern
Center for Prevention Services
Charlotte, NC
01.2024 - 05.2024
- Promoted local health resources through targeted outreach initiatives for substance misuse prevention.
- Conducted comprehensive data analysis to identify trends and inform strategies.
- Evaluated signage compliance of various retailers regarding tobacco laws through detailed surveys.
Event Staff Coordinator
Wingate University
Wingate, NC
09.2023 - 05.2024
- Facilitated communication between upper management and staff to clarify expectations and provide guidance.
- Supported team members in timely completion of assigned duties.
- Monitored project progress, delivering constructive feedback to enhance performance.
Education
MBA -
Fayetteville State University
Fayetteville, NC06-2026
B.S. - Public Health
Wingate University
Wingate, NC05.2024
High School Diploma -
Sun Valley High School
Monroe, NC06.2020
Skills
- Leadership and teamwork
- Effective communication
- Community engagement
- Resource management
- Adaptability
- Work ethic
- Strategic planning
- Goal orientation
Affiliations
- Personal fitness advocate
- Piano player
- Brazillian jiu-jitsu athlete
- Ability to solve the Rubik's cube in under 30 seconds
Timeline
Intern
Center for Prevention Services
01.2024 - 05.2024
Event Staff Coordinator
Wingate University
09.2023 - 05.2024
Customer Service Staff
Publix
08.2020 - Current
MBA -
Fayetteville State University
B.S. - Public Health
Wingate University
High School Diploma -
Sun Valley High School
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