Summary
Overview
Work History
Education
Skills
Accomplishments
Languages
Timeline
Generic

Nina Peiro

Broward County

Summary

Dedicated and customer-focused professional pursuing a Radiologic Technician Program at Broward College (expected completion 2027). Passionate about helping others and eager to bring strong communication, organizational, and leadership skills to a dynamic workplace.

Qualified with solid history in customer service roles. Proven ability to resolve customer issues efficiently and deliver satisfaction. Demonstrated strong communication and problem-solving skills.

Overview

5
5
years of professional experience

Work History

Customer Service Staff

Publix
05.2022 - Current
  • Provide friendly, efficient assistance to customers throughout the store by answering questions, resolving concerns, and guiding them to products. Handle phone inquiries, assist with scheduling and setting up interviews, and complete I-9 employment verification paperwork. Collaborate with managers and team members to uphold Publix’s high customer service standards, demonstrating leadership potential as a contender for management.
  • Skills gained: strengthened problem-solving, leadership, teamwork, and interpersonal skills while maintaining a high level of professionalism.

Restaurant Associate

07.2020 - 05.2022
  • Packed and prepared customer orders quickly and accurately while maintaining quality standards. Took orders over the phone, answered customer inquiries, and handled payments with care. Supported kitchen and front-of-house staff during peak periods to keep operations smooth and ensure a positive customer experience.
  • Skills gained: developed strong multitasking, customer service, and communication abilities in a fast-paced environment.

Education

High School Diploma -

McArthur High School
Hollywood
06-2024

Associate of Science - Radiology

Broward College
01.2027

Skills

  • Customer Service
  • Communication
  • Leadership
  • Teamwork
  • Organizational Skills
  • Multitasking
  • Hiring Support
  • Administrative Assistance
  • Complaint handling
  • Customer focus
  • Customer relations
  • Documentation

Accomplishments

  • Conflict Resolution - Responsible for handling customer account inquiries, accurately providing information to ensure resolution of product/service complaints and customer satisfaction.
  • Telephone Service - Professionally processed 80+ calls per day, providing information and service to ensure customer satisfaction.
  • Customer Relations - Earned highest marks for customer satisfaction, company-wide.
  • Supervised team of 20 staff members.

Languages

English
Native or Bilingual
Spanish
Native or Bilingual
French
Limited Working

Timeline

Customer Service Staff

Publix
05.2022 - Current

Restaurant Associate

07.2020 - 05.2022

High School Diploma -

McArthur High School

Associate of Science - Radiology

Broward College

Similar Profiles

CREATE PROFILE