Kyle Martin
Cumming,GA
Summary
Organized Manager's Assistant accomplished in handling wide-ranging clerical needs in busy environments. Offers excellent writing abilities and expertise in file management. Helps keep office running smoothly with strengths in multitasking and independent problem-solving. High-energy [Job Title] devoted to improving management productivity and success through exceptional support. Brings track record of success in managing comprehensive administrative services. Follows through on all issues and manages time well to consistently meet objectives. Detail-oriented Assistant Manager offers more than [2]-year progressive record of accomplishment in leadership roles. Establishes clear guidelines and enforces consistent policies to keep staff satisfied and on-target to achieve important objectives. Excellent relationship-building, multitasking and decision-making skills. Logical Assistant Manager with 1 years of experience motivating staff and assisting customers to boost sales and increase profits. Results-driven professional focused on monitoring staff member performance and advising on successful sales methods. Brings solid knowledge of recruiting and evaluation techniques paired with expertise in customer service principles. Motivated racetrac with 1 years of experience juggling multiple priorities to keep company running smoothly.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Pool Technician
Top Notch Pool Service
Cumming , GA
2023.11 - 2024.07
- Identified potential hazards that could result in injury or property damage if left unchecked.
- Cleaned debris from filter system components on a regular basis in order to maintain optimal performance of the system.
- Evaluated customer feedback regarding services provided and made necessary adjustments accordingly.
- Inspected pools to identify any leaks or other problems that may need to be addressed.
- Dismantled malfunctioning equipment for repair or replacement purposes.
- Educated clients about best practices for maintaining cleanliness standards within their pools.
- Provided technical advice to clients regarding pool maintenance issues such as proper filtration systems.
- Installed new pool equipment such as pumps, filters, lights and ladders.
- Troubleshot electrical components related to pool operations such as timers, switches and circuit breakers.
- Conducted routine inspections of all equipment associated with swimming pools, spas, hot tubs and fountains to ensure proper operation.
- Maintained accurate records of service calls performed along with parts used during each call.
- Diagnosed problems with existing pools using testing instruments such as pH meters.
- Reassembled repaired or replaced equipment according to manufacturer's specifications.
- Repaired or replaced parts on existing swimming pools including plumbing fixtures and valves.
- Maintained chemical balance in pools by testing and adjusting chlorine, pH, and alkalinity levels.
- Inspected pool equipment for proper functioning of pumps, filters and control equipment.
- Prepared detailed reports on pool condition, maintenance performed, and recommendations for clients.
Manager's Assistant
RaceTrac
Cumming , GA
2022.07 - 2023.06
- Developed and implemented efficient filing systems for all incoming documents.
- Created a comprehensive database of contacts to ensure quick access to client information.
- Organized and scheduled meetings, conferences, travel arrangements, and other administrative activities.
- Provided general administrative support including answering phones, typing letters, reports and memos.
- Prepared agendas and took meeting minutes as requested by the manager.
- Assisted in developing presentations using PowerPoint or similar software programs.
- Coordinated special projects such as company events, workshops or team-building exercises.
- Processed invoices, purchase orders and expense reports in accordance with company policy.
- Reviewed emails daily to prioritize tasks for the manager's attention.
- Compiled data from various sources into concise reports for management review.
- Maintained confidential records such as personnel files, contracts and customer accounts.
- Greeted visitors in a professional manner and directed them to appropriate staff members.
- Researched industry trends to inform decision making processes within the organization.
- Proofread documents prior to submitting them for approval.
- Handled correspondence promptly and accurately according to established protocols.
- Sorted mail on a daily basis and distributed it accordingly.
- Monitored inventory levels of office supplies and placed orders as needed.
- Utilized computer applications such as Microsoft Office Suite proficiently.
Manager
Dominos Pizza Inc.
Cumming , GA
2021.07 - 2022.06
- Developed and implemented strategies to increase customer satisfaction and loyalty.
- Created monthly reports for senior management summarizing operational performance metrics.
- Coached, mentored and trained team members in order to improve their job performance.
- Conducted regular meetings with staff to discuss progress and identify areas of improvement.
- Established processes to ensure efficient workflow throughout the organization.
- Monitored budgets and expenditures to ensure cost-effectiveness while maintaining quality standards.
- Resolved conflicts between employees by providing guidance on company policies and procedures.
- Initiated new projects that resulted in increased productivity across all departments.
- Maintained up-to-date records of employee attendance, payroll information, vacation requests.
- Provided leadership during times of organizational change or crisis situations.
- Assessed team member's skillsets and assigned tasks accordingly for optimal efficiency.
- Implemented new technologies to streamline operations, reduce costs, and improve customer service.
- Analyzed customer feedback data to develop action plans for improving services offered.
- Developed annual goals for each department based on market trends and competitor analysis.
- Collaborated with other departments to ensure timely completion of projects within budget constraints.
- Ensured compliance with all applicable laws, regulations, industry standards.
- Reviewed contracts before signing them on behalf of the organization.
- Organized special events such as conferences or training sessions for employees.
- Managed vendor relationships by negotiating contracts and ensuring timely delivery of goods and services.
- Scheduled interviews for potential candidates and conducted reference checks prior to hire.
- Monitored staff performance and addressed issues.
- Trained employees on additional job positions to maintain coverage of roles.
- Enforced customer service standards and resolved customer problems to uphold quality service.
Education
High School Diploma -
West Forsyth High School
Cumming, GA05.2023
Skills
- Travel Arrangements
Certification
- Alcohol License
Timeline
Pool Technician
Top Notch Pool Service
2023.11 - 2024.07
Manager's Assistant
RaceTrac
2022.07 - 2023.06
Manager
Dominos Pizza Inc.
2021.07 - 2022.06
High School Diploma -
West Forsyth High School
- Alcohol License
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