Kyle Mathis

Prepared our branch for the yearly compliance audit.

Supported daily branch functions.

- Managed ATM over/short reports to identify discrepancies and enhance financial accuracy.

- Assisted management with monthly alarm tests and other monthly commitments.

Assisted the branch with day-to-day operations.

- Responded to customer inquiries and/or complaints via email or phone.

- Assisted route employees with questions pertaining to customers and/or their route.

- Monitored the smart drive camera system on our truck to promote employee safety.

- Trained new employees.

- Trained new messengers.

• Enforced facility regulations to maintain safety and order among inmates.
• Conducted routine inspections of inmate housing areas to ensure compliance with safety protocols.
• Collaborated with law enforcement teams during emergency situations, enhancing response efficiency.
• Mentored junior deputies on proper procedures for inmate management and conflict resolution.

I successfully managed the servicing of ATM machines and logistics for Loomis, enhancing operational efficiency.

• Drove automatic vehicles along designated routes, servicing over 30 locations daily.

• Handled the loading and unloading of coins and supplies, ensuring all machines were adequately stocked.

• Developed skills in logistics management, customer service, and vehicle operation.