Kyle McBride
Brooklyn
Summary
I'm a confident leader whose dynamic personality yields a positive and professional work environment, an exceptional customer service / hospitality experience, and undeniable joy from all I encounter. I'm committed to delivering high quality service while effectively multitasking in fast-paced settings.
Overview
2027
2027
years of professional experience
Work History
Shift Leader
Starbuck Coffee
06.2021 - Current
- Led daily operations, ensuring high standards in product quality and customer service.
- Trained and mentored new team members on procedures and best practices.
- Managed inventory levels, coordinating with suppliers to maintain stock availability.
- Implemented efficient workflow processes, reducing wait times during peak hours.
- Monitored cash handling procedures, maintaining accuracy in financial transactions.
- Ensured compliance with health and safety regulations, fostering a safe work environment.
- Trained new employees and delegated daily tasks and responsibilities.
- Collaborated with other shift leaders to maintain consistent standards across all shifts, promoting a cohesive workplace culture.
- Served as a reliable point-of-contact for upper management when needed, effectively communicating any issues or successes from daily operations.
Server
Tazikis
- Provided exceptional customer service in fast-paced dining environment.
- Assisted in menu item recommendations to enhance guest experience.
- Maintained cleanliness and organization of dining area for optimal guest satisfaction.
- Collaborated with kitchen staff to ensure timely food delivery and order accuracy.
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
Martial Arts Instructor
Tiger Joes Top Martial Arts
- Developed and implemented lesson plans for various martial arts disciplines to enhance student engagement.
- Instructed students in techniques, emphasizing safety, discipline, and respect within a structured environment.
- Monitored student progress, providing constructive feedback to improve skills and confidence levels.
- Organized and facilitated special events, including competitions and belt promotions, to foster community involvement.
Sales Associate
Journeys Shoes
- Assisted customers in selecting footwear and accessories, providing personalized recommendations.
- Processed sales transactions accurately using point-of-sale systems.
- Maintained organized display areas, enhancing product visibility and appeal.
- Collaborated with team members to achieve daily sales goals and improve customer service.
- Built relationships with customers to encourage repeat business.
Education
Bachelor of Arts - Film And Video Production
Georgia State University
Atlanta, GA05.2023
Skills
- Strong work ethic
- Exceptional customer service
- Team Leadership
- Guest engagement
- Hospitality service expertise
- Team collaboration
- Problem-solving skills
- Multi-tasking strength
Timeline
Shift Leader
Starbuck Coffee
06.2021 - Current
Server
Tazikis
Martial Arts Instructor
Tiger Joes Top Martial Arts
Sales Associate
Journeys Shoes
Bachelor of Arts - Film And Video Production
Georgia State University