Summary
Overview
Work History
Education
Skills
Timeline
Generic

Preston Smith

Texarkana

Summary

Dynamic Shift Leader at Firehouse Subs with a strong focus on customer service and team leadership. Proven ability to resolve complaints and enhance satisfaction while maintaining safety protocols. Skilled in training staff and optimizing workflows, ensuring a productive environment. Recognized for adaptability and problem-solving in fast-paced settings.

Developed strong customer service and teamwork skills in high-paced, customer-focused environment. Knowledgeable in efficient cleaning techniques and equipment operation. Eager to transition into new field, leveraging these skills to bring value to new role.

Offering strong problem-solving abilities and willingness to learn and grow in fast-paced environment. Brings foundational understanding of vehicle maintenance and cleaning processes, along with excellent time management skills. Ready to use and develop customer service and teamwork in [Desired Position] role.

Friendly and reliable with keen eye for detail and commitment to delivering high-quality service. Knowledge of vehicle cleaning techniques and equipment operation, combined with strong customer service and teamwork skills. Dedicated to maintaining clean and efficient work environment, ensuring customer satisfaction.

Professional with strong experience in vehicle care and customer service, prepared for this role. Skilled in maintaining cleanliness, ensuring customer satisfaction, and handling various cleaning equipment. Effective team player focused on achieving results and adapting to changing needs. Reliable, dependable, with keen eye for delivering high-quality service.

Overview

1
1
year of professional experience

Work History

Shift Leader

Firehouse Subs
06.2024 - Current
  • Assisted in training new team members on operational procedures and safety protocols.
  • Collaborated with team to ensure efficient workflow during peak hours.
  • Maintained cleanliness and organization of work areas to enhance productivity.
  • Supported inventory management by restocking supplies as needed.
  • Delivered exceptional customer service, addressing inquiries and resolving concerns efficiently.
  • Adapted quickly to changing environments and tasks while maintaining focus on priorities.
  • Trained new employees and delegated daily tasks and responsibilities.
  • Maintained a clean and safe work environment while ensuring all employees adhered to safety guidelines and protocols.
  • Resolved customer complaints and issues and offered thoughtful solutions to maintain customer satisfaction.

Car Wash Attendant

TidalWaveAutoSpa
04.2024 - 05.2024
  • Operated various car wash equipment, ensuring efficient and thorough cleaning processes.
  • Assisted customers with service selection, enhancing overall satisfaction and experience.
  • Maintained cleanliness of wash bays and surrounding areas to meet safety standards.
  • Conducted routine inspections on equipment to ensure optimal functionality and performance.
  • Collaborated with team members to streamline workflows, improving overall operational efficiency.
  • Resolved customer concerns promptly, contributing to a positive service environment and repeat business.
  • Greeted customers and assessed needs to recommend suitable car wash services.
  • Developed strong time-management skills by managing multiple tasks simultaneously without sacrificing service quality.
  • Achieved customer satisfaction by providing high-quality professional service.
  • Assisted customers with inquiries about available services or pricing options, guiding them toward appropriate selections based on their needs.
  • Enhanced customer satisfaction by delivering efficient and thorough car wash services.
  • Demonstrated attention to detail while performing various tasks such as prepping cars, operating machinery, and applying cleaning solutions.
  • Delivered high-quality car wash services using high-pressure washers, vacuums and detailing tools.
  • Adhered to all safety protocols, reducing the risk of accidents and injuries on site.
  • Kept customer areas clean and tidy to maintain professional, hygienic standards.
  • Maintained a clean and organized work environment, ensuring the safety of customers and employees.
  • Optimized workflow by rotating between different roles within the car wash process as needed.

Education

High School Diploma -

Texas High School
Texarkana, TX
05-2025

Skills

  • Positive attitude
  • Cash handling
  • Team leadership
  • Problem-solving
  • Customer service focus
  • Customer service
  • Teamwork and contribution
  • Adaptability to change
  • Physical stamina and strength
  • Cash handling proficiency
  • Self-motivation and initiative
  • Reliability and punctuality
  • Relationship building
  • Cash register operation
  • Vehicle detailing expertise
  • [Type] equipment operations
  • Interior and exterior cleaning
  • Chemical handling
  • Problem-solving capacity
  • Vehicle cleaning
  • Time management and prioritization
  • Glass polishing
  • Safety protocol adherence
  • Vehicle interiors
  • Strong team contribution
  • Carpet vacuuming
  • Hospitality and accommodation
  • Strong work ethic
  • Honest and dependable
  • Team cooperation
  • Adaptable and flexible
  • Sweeping and vacuuming
  • Reliable and responsible
  • Calm and pleasant demeanor
  • Communication and interpersonal skills
  • Physical stamina
  • Team collaboration
  • Safe equipment hoisting
  • Productivity and time management
  • Heavy lifting
  • Hand and power tool operation
  • Team motivation
  • Strong verbal and written communication
  • Training assistance
  • Creative problem solving
  • Team supervision
  • Team collaboration and leadership
  • Conflict resolution
  • Goal setting and tracking
  • Staff training and development
  • Assigning work
  • Complaint resolution
  • Safety processes and procedures
  • Issue resolution
  • Daily workflows
  • Professional appearance
  • Rules enforcement
  • Production reporting
  • Diplomatic and fair
  • Flexible work schedule

Timeline

Shift Leader

Firehouse Subs
06.2024 - Current

Car Wash Attendant

TidalWaveAutoSpa
04.2024 - 05.2024

High School Diploma -

Texas High School
Preston Smith