Hi, I’m
Kyle McClain
Shop Foreman
Colorado Springs,CO
Summary
Results-driven individual with extensive experience in diverse roles, focusing on operational excellence. Proficient in crafting actionable recommendations to address challenges and meet objectives. Strong ability to promote awareness and alignment on key initiatives that improve staffing and streamline workflows.
Overview
9
years of professional experience
Work History
Hickman Trailer
Maintenance Shop Foreman
07.2023 - Current
Job overview
- Interdepartmental coordination
- Supervision of All employees and tools and goals
- Flux core MIG Welding
- Service writing
- Tire, suspension, frame diagnosis and repair
- Reduced downtime for repairs by efficiently diagnosing and resolving mechanical issues on various machinery.
- Streamlined work processes by developing efficient scheduling systems and allocating resources effectively.
- Improved shop safety through thorough inspections, identifying potential hazards, and enforcing compliance with safety regulations.
Truck tire specialists
Operations Manager
02.2022 - 05.2023
Job overview
- Performed all the services of our tire technicians.
- Maintained Goodyear G3x level of service at the highest standard
- Improved market recognition and share by more than 60% in one year.
- Kept a rigorous schedule for service vehicles and equipment maintenance.
- Inspected customer vehicles and employee service quality.
- Generated high level of customer service through tailored quotes, random yard checks, open and clear communication of goals, abilities, eta’s, and expectations.
- Supervised operations staff and kept employees compliant with company policies and procedures.
- Enhanced customer satisfaction by establishing clear communication channels and addressing concerns promptly.
- Oversaw facility maintenance, ensuring optimal functionality of equipment and infrastructure at all times.
H&H tire
Tire Service Technician
11.2021 - 02.2022
Job overview
- Mounted, balanced, and repaired tires for consumer and commercial vehicles quickly, expertly, and without need for re-work.
- Performed tire rotations, mounts and balancing on vehicles.
- Changed and rotated tires for customers to ensure safety and maximize customer service rankings.
- Inspected and organized fire inventories while performing routine stock assignments.
- Installed new tires and wheels to repair flats, damage, and wear.
- Inspected vehicle tires to identify service needs and informed customer of issues to enable completion of tire services.
- Noted irregular tire wear and advised customer of repair or replacement options to promote vehicle safety.
- Provided valuable feedback to managers on customer concerns, leading to improved service offerings and increased satisfaction levels.
- Unloaded and stacked tires in proper locations to facilitate easy retrieval for use on customer vehicles.
- Dismounted, mounted, and repaired tires according to manufacturer specifications.
- Rotated, mounted and balanced tires on cars, trucks, and vans.
- Assisted team by keeping shop tidy, clean, and free of safety hazards.
- Repaired punctures by locating leaks, removing embedded objects, and patching holes.
- Sourced tires to meet customer quality and budget needs.
Harloff Manufacturing
CNC Machine Operator
08.2016 - 12.2016
Job overview
- Kept parts within close tolerances of design standards to maintain optimal quality.
- Changed out aging tools, fixtures, and offsets.
- Observed company’s strict safety rules during each shift to avoid job-related injuries.
- Transfer commences from servers to CNC modules using computer network links.
- Stopped machine operation to change tooling, setup, or workpiece placement according to required machining sequences.
- Aligned, mounted, and installed tools and attachments for machine, using hand tools and precision measuring instruments.
- Read programming instructions and product blueprints to determine sequences and dimensional requirements.
- Inspected finished parts by checking for defects to meet quality standards.
- Increased product quality by adhering to strict tolerances and carefully monitoring machining processes.
- Monitored machines during operation to make adjustments when necessary and produce quality parts.
- Manually set up machinery, lathes, and grinders.
- Completed projects within tight deadlines by prioritizing tasks strategically and working efficiently under pressure.
Education
Fountain Ft. Carson High School
High School Diploma
Pikes Peak Community College
Associate of Science from HVAC Installation and Repair
Pueblo Community College
Certificate from Customer Service Excellence
Skills
- Press operation and laser cutting
- Client relations and support
- Communication effectiveness
- Analytical skills
Timeline
Maintenance Shop Foreman
Hickman Trailer
07.2023 - Current
Operations Manager
Truck tire specialists
02.2022 - 05.2023
Tire Service Technician
H&H tire
11.2021 - 02.2022
CNC Machine Operator
Harloff Manufacturing
08.2016 - 12.2016
Fountain Ft. Carson High School
High School Diploma
Pikes Peak Community College
Associate of Science from HVAC Installation and Repair
Pueblo Community College
Certificate from Customer Service Excellence
Similar Profiles
Mark CroomMark Croom
EAF 2nd Helper at Nucor, HickmanEAF 2nd Helper at Nucor, Hickman
Darnisha PeoplesDarnisha Peoples
Logistics Operator at Tenaris HickmanLogistics Operator at Tenaris Hickman
Ernest CarbajalErnest Carbajal
Production Maintenace at Hickman Family FarmsProduction Maintenace at Hickman Family Farms
Collin LylesCollin Lyles
Correctional Sergeant at Colorado Department Of CorrectionsCorrectional Sergeant at Colorado Department Of Corrections
Matthew MulfordMatthew Mulford
Cybersecurity Analyst at Systems Planning & Analysis, Inc.Cybersecurity Analyst at Systems Planning & Analysis, Inc.