Kyle McDaniel

• Process purchase orders.
• Configure robot software.
• Troubleshoot robot/PC software.
• Communicate with customers via email, chat, and phone.
• Maintain open communication, problem solve, and process requests and orders for CARE customers.

- Tesla (Previous)

- Amazon (Previous)

• Process purchase orders
• Configure robot software
• Troubleshoot robot/PC software
• Communicate with customers via email, chat, and phone.

• Prepared work orders for paint production and delivered to the manufacturing floor to designated work centers
• Processed return to stock paperwork for returned project material
• Assisted colleagues with heavy machinery such as forklift and overhead crane if they were not trained
• Worked with project managers through RPL Window to deliver project material on time

• Checked with customers to determine satisfaction with meals, promptly taking action to correct problems
• Displayed enthusiasm and knowledge about restaurant's menu and products.
• Trained new employees on restaurant procedures and plating techniques
• Operated POS terminals to input orders, split bills and calculate totals
• Provided exceptional service to high volume of daily customers

• Take care of all customer complaints
• Make schedules
• Organize a strong training team
• Jump into the rush when people are struggling
• Knowing how to defuse a bad situation
• Table touches
• Alley Rally: Informative team meeting before the shift starts
• Knowing back-of-house positions

• Managed incoming phone calls for to-go orders
• Boxed food
• Arranged tickets to fulfill customer orders
• Collaborated with servers to ensure efficient delivery of food to the correct tables.

• Made sure the front of the house was clean and well-maintained.
• Cleaned dishes
• Took care of all of the garbage
• Assisted servers as needed
• Maintained a clean working station.

• Tear down a new robot, if needed, to deliver parts to customers, to avoid production downtime.
• Monitor and replenish WH900 for down-robot situations.
• Work with FANUC subsidiaries to verify stock and purchase parts, if needed, for various robots.
• Provide leadership, insight, and mentoring to newly hired employees.
• Ship out replacement CRX batteries under warranty for customers who received a robot with dead or low batteries.
• Navigate complex manuals to locate part numbers based on descriptions from customers.
• Become the backup trainer for all new reps coming in.
• Guided employees in handling difficult or complex problems.
• Electrical maintenance training class.
• Maintain open communication, problem solve, and process requests and orders for CARE customers
  - Lincoln Electric Company (Current)
  - Lincoln Electric Automation (Current)
  - Quest Industrial (Previous)
  - Brenton LLC (Previous)
  - Par Systems LLC (Previous)