KYLE MCMANUS
North Conway,NH
Summary
Exceptional listener that considers all perspectives when providing support and problem-solving. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to alleviate team stress.
Overview
5
5
years of professional experience
Work History
Retail Sales Associate
Adidas Outlet Store
05.2024 - Current
- Performed cash, card, and check transactions to complete customer purchases.
- Participated in periodic inventory counts to maintain accurate stock levels.
- Fostered positive shopping environment, greeting customers warmly and providing personalized assistance.
- Managed cash register, ensuring accurate transactions and safeguarding against losses.
- Engaged with customers on sales floor, offering assistance and improving shopping experience.
- Trained new employees in sales techniques and store procedures, improving team effectiveness.
Retail Store Associate
Adidas Outlet Store
09.2023 - 05.2024
- Collaborated with team members to ensure exceptional efficiency.
- Monitored sales floor and merchandise displays for presentable condition, taking corrective action such as restocking or reorganizing products.
- Greeted customers, helped locate merchandise, and suggested suitable options.
- Refunded payments for returned items, processed exchanges, and offered store credit to achieve customer satisfaction.
- Trained new hires to provide satisfactory customer service.
Meat/Produce Associate
Walmart
02.2023 - 07.2023
- Actively communicated with 2-5 associates to process on-hand freight
- Processed daily deliveries throughout the morning
- Quickly filled empty shelves before morning rush to ensure maximum profitability and less overstock
- Culled through meat and produce to ensure area sustainability and limit bacterial overgrowth
- Provided clearance on items for customers to assure less food waste
Retail Store Associate
Adidas Outlet Store
11.2019 - 08.2020
- Processed inventory was later used to interest customers in walking in
- Created an environment felt comfortable for all customers
- Communicated with customers to answer questions and assist in purchases
- Operated cash register to create orders for customers willing to buy product
- Increased sales by 10%
- Provided reliant customer service to assist and persuade customers to purchase products
Education
Bachelor of Arts - Social Work
University of Southern Maine
Gorham/Portland, ME10-2027
Bachelor of Science - Business Administration, Accounting and Finance Dual Options
University of New Hampshire
Durham, NH09.2022
High School Diploma -
Kennett High School
North Conway, NH06.2021
Skills
- Customer Service
- Teamwork and Collaboration
- Relationship Building
- Friendly, Positive Attitude
- Excellent Communication
- Calm Under Pressure
- Self-awareness
- Problem-Solving
Hobbies and Interests
- Stock trading
- Video games
- Hiking
- Mental health
- Personal growth
Accomplishments
- High School Honor Roll, Student Member
- Alternate Sales Manager
- Business Law Mock Trial Participant
Campusactivitiesandvolunteerism
Men's Soccer Team, Member/Captain
Languages
Spanish
Limited Working
Interests
Exercise, personal growth, spending time with friends and family, taking care of cats, desire to better people's lives
Timeline
Retail Sales Associate
Adidas Outlet Store
05.2024 - Current
Retail Store Associate
Adidas Outlet Store
09.2023 - 05.2024
Meat/Produce Associate
Walmart
02.2023 - 07.2023
Retail Store Associate
Adidas Outlet Store
11.2019 - 08.2020
Bachelor of Science - Business Administration, Accounting and Finance Dual Options
University of New Hampshire
High School Diploma -
Kennett High School
Bachelor of Arts - Social Work
University of Southern Maine
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