Kyle McNeil
Alton,IL
Summary
Detail-oriented dog groomer skilled in managing grooming operations and enhancing customer satisfaction. Known for patience and empathy, effectively communicating with pet owners to ensure their needs are met while providing a safe and comfortable grooming experience.
Overview
14
14
years of professional experience
Work History
Dog Groomer
Pick of the Litter
Godfrey, IL
01.2026 - Current
- Groomed dogs using clippers, scissors, and brushes to meet breed standards.
- Assisted in bathing, drying, and styling dogs to enhance appearance.
- Communicated with pet owners regarding grooming options and care tips.
- Maintained cleanliness and organization of grooming tools and work area.
- Monitored dog behavior during grooming sessions to ensure safety and comfort.
- Followed safety protocols for handling pets to prevent injuries.
- Skillfully managed difficult pets using patience and expert handling techniques, ensuring a stress-free experience for both animals and their owners.
Parts Expert
Autozone
Godfrey, IL
10.2025 - Current
- Processed customer orders efficiently, ensuring timely delivery of parts.
- Assisted customers in identifying and sourcing compatible parts for various applications.
- Provided technical support to customers, resolving inquiries related to parts specifications.
- Developed product knowledge through continuous learning, enhancing customer service quality and satisfaction.
- Served customers in-store and by telephone to answer questions and place orders.
- Delivered automotive parts to customers and businesses with precision and timeliness.
Sole Proprietor
Rockstar Lawn
St Louis, MO
04.2022 - Current
- Managed daily operations, ensuring timely completion of lawn care services.
- Developed strong professional relationships with clients, leading to repeat business and referrals.
- Developed client relationships through effective communication and personalized service.
- Consulted with customers to assess needs and propose optimal solutions.
- Implemented efficient scheduling processes to optimize workforce productivity.
- Built a solid reputation in the industry through consistent delivery of excellent workmanship and professionalism.
Dog Groomer
Petco
Alton, IL
02.2024 - 12.2025
- Followed effective process for bathing and grooming dogs to remove dirt, loose hair, parasites, and hair mats.
- Adapted grooming techniques based on individual dog needs and temperaments.
- Maintained a clean, safe, and hygienic work environment for optimal pet care and customer satisfaction.
- Followed effective processes for bathing and grooming dogs to remove dirt, loose hair, parasites, and hair mats.
- Developed strong relationships with clients, fostering trust in the quality and consistency of grooming services provided.
Operations Assistant
Guitar Center
Bridgeton, MO
11.2022 - 02.2024
- Coordinated daily operations to enhance workflow efficiency and customer satisfaction.
- Supported team in processing sales transactions, maintaining a high level of accuracy.
- Assisted in inventory management, ensuring accurate stock levels and timely replenishment.
- Implemented organizational systems for product displays, improving overall store presentation.
- Trained new employees on standard operating procedures and customer service protocols.
- Monitored supply chain logistics to ensure timely delivery of products to the sales floor.
- Solved problems timely and effectively, ensuring customer satisfaction.
- Assisted operations manager with planning of routine operations and special projects.
Sales Associate
Cycle Gear
City Of Saint Peters, MO
11.2021 - 08.2023
- Enhanced customer experience through personalized product recommendations and expert knowledge of cycling gear.
- Fostered strong customer relationships, resulting in repeat business and improved customer loyalty scores.
- Implemented promotional displays that effectively showcased seasonal products and boosted foot traffic in-store.
- Mentored junior associates, providing guidance on sales tactics and customer service best practices.
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Managed returns, exchanges and refunds in accordance with store policy.
- Prepared merchandise for sales floor by pricing or tagging.
- Helped customers locate products and checked store system for merchandise at other sites.
- Answered customer questions about sizing, accessories, and merchandise care.
- Provided positive first impressions to welcome existing, new, and potential customers.
Lawn Crew Foreman
Classical Gardens
St. Louis, MO
06.2016 - 04.2022
- Supervised daily operations and monitored adherence to safety protocols and quality standards.
- Trained new employees on equipment usage and operational procedures, enhancing team competency.
- Conducted regular inspections of work sites to uphold compliance with environmental regulations.
- Fostered a collaborative team environment by promoting open communication and conflict resolution strategies.
- Settled crew member disputes by addressing problems quickly and providing successful mediation.
- Demonstrated adaptability in responding to unexpected challenges or changes in project scope without compromising quality or timeline targets.
- Troubleshot equipment problems and completed repairs and maintenance actions.
Lawn Crew Supervisor
360 Lawn and Landscaping
St. Charles, MO
05.2012 - 06.2016
- Supervised daily operations of landscaping crews and monitored adherence to safety protocols and project specifications.
- Trained new team members on equipment use, landscaping techniques, and company policies to enhance productivity.
- Conducted quality control inspections on completed projects, ensuring high standards of workmanship were met consistently.
- Implemented process improvements that streamlined operations, reducing downtime and enhancing service delivery.
Education
High School Diploma -
Troy Buchanan High
Troy, MOSkills
- Animal handling expertise
- Pet handling techniques
- Nail trimming
- Customer service
- Appointment scheduling
- Grooming techniques
- Fur styling techniques
- Continuous learning
- Relationship building
- Patience and empathy
Timeline
Dog Groomer
Pick of the Litter
01.2026 - Current
Parts Expert
Autozone
10.2025 - Current
Dog Groomer
Petco
02.2024 - 12.2025
Operations Assistant
Guitar Center
11.2022 - 02.2024
Sole Proprietor
Rockstar Lawn
04.2022 - Current
Sales Associate
Cycle Gear
11.2021 - 08.2023
Lawn Crew Foreman
Classical Gardens
06.2016 - 04.2022
Lawn Crew Supervisor
360 Lawn and Landscaping
05.2012 - 06.2016
High School Diploma -
Troy Buchanan High