Kyle McNiff
Brookfield
Summary
Passionate about promoting lasting customer satisfaction by delivering quality service and unparalleled support. Proficient in customer service best practices and related options.
Overview
3
3
years of professional experience
Work History
Bartender
DEL PRIMO
Brookfield, CT
10.2023 - Current
- Maintained a clean and organized workspace, ensuring compliance with health and safety regulations.
- Contributed to a positive work environment through effective teamwork and communication with colleagues.
- Enhanced overall guest experience by promptly addressing concerns and resolving issues professionally.
Sales Associate/Warehouse Worker
DANDY FOODS
Danbury, CT
09.2022 - 08.2023
- Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
- Developed new client relationships by actively engaging with potential customers and highlighting the benefits of our product offerings.
- Collaborated with team members to improve overall store performance, sharing best practices, and offering support as needed.
- Maintained accurate inventory records to ensure adequate stock levels, minimizing out-of-stock situations that could impact customer satisfaction.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Minimized wait times for customers during peak hours, maintaining a high level of customer satisfaction.
Apprentice
COMNET COMMUNICATIONS LLC
Bethel, CT
06.2022 - 08.2022
- Installed telecommunication wires in floor and ceiling units at the WWE Building
- Enhanced practical skills by assisting experienced professionals in various tasks.
- Received constructive feedback from mentors, leading to improved performance and increased knowledge.
- Completed assigned tasks efficiently and accurately, contributing to overall project success.
Food Delivery Driver
GENOA DELI
Ridgefield, CT
10.2020 - 08.2021
- Enhanced customer satisfaction by delivering orders promptly and accurately.
Education
Bachelor of Science - Marketing
Western Connecticut State University
12.2025
High School Diploma -
Brookfield High School
06.2021
Skills
- Beverage Preparation
- Suggestive Selling
- Basic Accounting
- Payment Processing
- Customer Needs Assessment
- Product Sales
- Client Account Management
- Construction Support
- Teamwork and Collaboration
Timeline
Bartender
DEL PRIMO
10.2023 - Current
Sales Associate/Warehouse Worker
DANDY FOODS
09.2022 - 08.2023
Apprentice
COMNET COMMUNICATIONS LLC
06.2022 - 08.2022
Food Delivery Driver
GENOA DELI
10.2020 - 08.2021
Bachelor of Science - Marketing
Western Connecticut State University
High School Diploma -
Brookfield High School