Kyle Nordin
ALBUQUERQUE,NM
Summary
Experienced Business Manager skillful in monitoring and managing daily business operations with focus on continuous improvement. Transforms underperforming operations into successful enterprises using resourcefulness and high-level business acumen. Decisive and analytical with 17-year history of successful industry performance. Successfully reduces risk while increasing profit and achieves a high level of cost cutting initiatives resulting in increased yearly profits.
Overview
19
19
years of professional experience
1
1
Certification
Work History
Business Manager
UPS
08.2006 - Current
- Communicated with customers and vendors positively with particular attention to problem resolution.
- Created, managed, and executed business plan and communicated company vision and objectives to motivate teams.
- Supported business management projects by monitoring and tracking risks, issues and action items.
- Oversaw and improved deliveries through proactive coordination of daily operations.
- Interacted well with customers to build connections and nurture relationships.
- Mitigated business risks by working closely with staff members and assessing performance.
- Observed each employee's individual strengths and initiated mentoring program to improve areas of weakness.
- Trained new employees on proper protocols and customer service standards.
- Trained and guided team members to maintain high productivity and performance metrics.
Executive Pastor
Uptown Church
01.2005 - 03.2021
- Planned and conducted worship services, wrote sermons, and worked with key church leaders to carry out church mission.
- Oversaw administration and management of all areas of ministry.
- Supervised associate pastors and staff leading education, youth, pastoral care, and older adult ministry programs.
- Assisted with organization and implementation of Sunday school activities.
- Skilled at working independently and collaboratively in a team environment.
- Self-motivated, with a strong sense of personal responsibility.
Education
Master of Arts - Theology
Baptist Bible College And Graduate School of Theology
Springfield, MO05.2013
Bachelor of Science - Business Management
University of Phoenix
Tempe, AZ05.2010
Skills
- Process Improvement
- Staff Training
- Financial Management
- Project Management
- Staff Management
- Cross-Functional Communication
- Performance Evaluations
- Operational Leadership
- Strategic Initiatives
- Coaching and Mentoring
- Risk Assessment and Management
- Safety Procedures
Certification
- MYTIE - Managing Your Team with Integrity and Excellence Training - 2013
- SDST - Safe Driver Supervisor Training - 2014
- MDST - Master Driver Supervisor Training - 2016
- QVA - Quality Validation Assessment Training - 2016
Timeline
Business Manager
UPS
08.2006 - Current
Executive Pastor
Uptown Church
01.2005 - 03.2021
Master of Arts - Theology
Baptist Bible College And Graduate School of Theology
Bachelor of Science - Business Management
University of Phoenix
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