Kyle O'polka
Niagara Falls,NY
Summary
Adept Carpet Cleaning Technician with a proven track record at All-ways Carpet Cleaning, showcasing exceptional skills in eco-friendly cleaning and customer service. Excelled in removing stubborn stains and allergens, enhancing client satisfaction through innovative techniques and strong relationship-building. Demonstrated a commitment to continuous learning and efficiency, significantly boosting service quality.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Carpet Cleaning Technician
All-ways Carpet Cleaing
03.2020 - Current
- Utilized advanced equipment to effectively remove stains, dirt, allergens, and odors from carpets without causing damage.
- Operated steam cleaners to vacuum rugs and remove loosened dirt.
- Built strong relationships with clients by providing outstanding customer service and follow-up support.
- Addressed challenging situations calmly, resolving issues quickly while maintaining professional demeanor toward both clients and colleagues alike.
- Inspected cleaning sites to provide cost estimates to customers.
- Identified appropriate spotting agents to use on persistent stains.
- Mixed water and chemicals in containers to prepare cleaning solutions.
- Increased overall productivity by effectively managing time and prioritizing tasks, completing assigned duties promptly and efficiently.
- Continuously updated knowledge of industry trends and techniques to provide superior service to clients.
Education
Niagara Wheatfield
Niagara Wheatfield Skills
- Detail-oriented
- Chemical handling
- Eco-friendly cleaning
- Odor control
- Steam cleaning
- Salesmanship
- Upholstery cleaning
- Spot treatment
- Basic accounting
- Carpet stretching
- Fabric protection
- Deep stain removal
- Water extraction
- Pet stain removal
- Deodorizing treatments
- Allergen reduction
- Willingness to learn
- Strong work ethic
- Teamwork and collaboration
- Routine maintenance
- Problem-solving
- Time management
- Attention to detail
- Problem-solving abilities
- Multitasking
- Adaptable and flexible
- Reliability
- Critical thinking
- Active listening
- Hand and power tool operation
- Adaptability and flexibility
- Decision-making
- Heavy lifting
- Communication and interpersonal skills
- Relationship building
- Safety procedures
- Safety standards and protocols
- Pressure washing
Affiliations
Painted walls and Installed all of the stations and equipmentat kids cuts R fun, located at 3029 military rd, Niagara Falls NY
Certification
I am certified in welding
Additional Information
Basic repairs and painting at rental properties.
Timeline
Carpet Cleaning Technician
All-ways Carpet Cleaing
03.2020 - Current
Niagara Wheatfield
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