Tommie Kelley
Wesley Chapel,FL
Summary
Dynamic professional with a proven track record in sales and customer service, notably at Titanium Solar. Excelled in rapport building and objection handling, boosting sales significantly. Skilled in chemical handling and staff management, led teams at Blue Beacon and DRIRITE Disaster Restoration to enhance operational efficiency and customer satisfaction.
Overview
9
9
years of professional experience
Work History
Carpet Cleaning Technician
DRIRITE Disaster Restoration
10.2022 - Current
- Utilized advanced equipment to effectively remove stains, dirt, allergens, and odors from carpets without causing damage.
- Vacuumed and shampooed carpets, upholstery and other fabrics.
- Improved customer satisfaction by addressing and resolving complaints promptly.
- Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
Door-to-Door Sales Representative
Titanium Solar
08.2020 - 10.2022
- Increased sales by establishing rapport with potential customers and delivering tailored product presentations.
- Traveled by foot or automobile to deliver or sell merchandise or services.
- Generated new leads for the sales team by conducting thorough market research and identifying target neighborhoods.
- Exceeded monthly sales quotas by employing persuasive communication techniques and product knowledge expertise.
Supervisor
Blue Beacon
02.2016 - 08.2020
- Oversaw daily operations of the department, ensuring smooth workflow and timely completion of tasks.
- Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
- Increased team productivity by implementing efficient workflows and setting clear expectations for staff members.
- Prevented potential damage to trucks by carefully handling high-pressure hoses and other cleaning tools.
- Completed daily operational paperwork, order records and payment receipts for up-to-date documentation.
Education
High School Diploma -
Pasco High School
Dade City, FL05.2011
Skills
- Detail-oriented
- Chemical handling
- Salesmanship
- Basic accounting
- Training and mentoring
- Goal oriented
- Staff management
- Customer service
- Critical thinking
- Building rapport
- Objection handling
Timeline
Carpet Cleaning Technician
DRIRITE Disaster Restoration
10.2022 - Current
Door-to-Door Sales Representative
Titanium Solar
08.2020 - 10.2022
Supervisor
Blue Beacon
02.2016 - 08.2020
High School Diploma -
Pasco High School
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