Assisted customers with inquiries and resolved issues promptly.,Provided Support to clients by addressing their needs and concerns.,Facilitated effective communication between customers and service teams.
Overview
9
9
years of professional experience
Work History
Barista
Bigfoot Java
Everett, WA
05.2024 - Current
Prepared high-quality espresso beverages with precision and attention to detail.
Trained new staff on beverage preparation techniques and customer service standards.
Maintained cleanliness of workstations and adherence to health regulations.
Managed inventory levels, ensuring timely restocking of supplies and ingredients.
Barista
Dynasty Coffee
Mukilteo, WA
06.2022 - 05.2024
Enhanced customer experience by providing personalized service and product recommendations.
Developed efficient workflows to optimize beverage preparation speed during peak hours.
Implemented process improvements that reduced waste and increased operational efficiency.
Led team meetings to share best practices and foster a collaborative work environment.
Manager/Barista
Northern Espresso
10.2019 - 06.2023
Oversaw day to day responsibilities, conducted interviews and hiring, stock runs, made and served beverages, cash handling, open and closing duties.
Barista
Gogo Espresso
06.2022 - 05.2023
Made and served beverages and food, cash handling, cleaning, opening and closing duties
Barista
Off Road Espresso
08.2017 - 11.2019
Made and served beverages and food, cash handling, customer service, cleaning, opening and closing duties.