To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
5
5
years of professional experience
Work History
Designer Hairstylist
JCPenney Salon
Farmington, CT
02.2019 - Current
Scheduled customer appointments and rearranged individual time slots to meet demand.
Educated customers on products to maximize benefits.
Processed payments, entering sales in register for prompt customer service.
Suggested treatments and styles to suit customer appearance and fashion choices.
Organized sales area and work station to showcase products and boost sales.
Completed safety training and certifications to minimize risk of infection or injury to customers.
Stayed updated on current hair trends and techniques to make customers look fashionable and increase satisfaction.
Sales Lead Keyholder
Hallmark Gold Crown
Farmington, CT
10.2022 - 06.2024
Completed store opening and closing procedures.
Improved customer service by projecting friendly and knowledgeable attitude.
Opened or closed store 3 days per week by counting registers, making deposits, and storing and filing all daily paperwork.
Trained and mentored new employees.
Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
Oversaw employee performance, corrected problems, and increased efficiency to maintain productivity targets.
Strengthened merchandising and promotional strategies to drive customer engagement and boost sales.
Oversaw store operations by counting cash drawers, reviewing equipment management, and supervising staff.
Bear Builder
Build-A-Bear
Farmington, CT
10.2023 - 06.2024
Assisted parents and children in construction and design of personalized stuffed animals
Engaged guests in conversation by using open-ended questions to assess reason for visit and to make experience personal.
Used information gained from engaging with guests to convert guests and drive sales.
Operated POS system to receive payments by cash, credit card, vouchers and automatic debit.
Performed daily maintenance and inspection of machinery to drive optimal performance.