Kyle Piecknick
Washington,PA
Summary
Offering strong interpersonal and organizational skills, ready to learn and thrive in dynamic environment. Brings solid understanding of mechanical engineering principles and adept at sales and marketing. Ready to use and develop problem-solving and analytical skills in a sales or marketing role.
Overview
3
3
years of professional experience
Work History
Store Supervisor
Eddie Bauer
10.2024 - Current
- Supervised daily operations by directing customer service, inventory and sales operations.
- Maintained high standards of store appearance by enforcing cleanliness guidelines, organizing merchandise displays, and scheduling routine maintenance tasks.
- Handled escalated customer complaints professionally, offering appropriate resolutions to ensure satisfaction and maintain positive brand reputation.
- Supervised associates by providing direction and instruction for stocking shelves, rotating stock, and receiving deliveries.
- Managed cash handling processes accurately to maintain financial integrity within the store''s daily transactions.
- Boosted sales performance with targeted marketing strategies and in-store promotions.
- Answered product questions and assisted customers in selection and checkout.
- Enhanced customer experience through attentive service and prompt resolution of issues.
- Answered questions about store policies and addressed customer concerns.
- Developed a positive work environment by fostering teamwork, providing regular feedback, and acknowledging employee accomplishments.
Summer Hire
Ensinger Special Polymers
06.2022 - 07.2023
- Conducted testing on various plastic materials in Ensinger's mechanical lab, ensuring accuracy and efficiency.
- Utilized Instron machinery to assess the tensile strength of materials, contributing to the understanding of material performance.
- Produced detailed reports summarizing test results, demonstrating meticulous attention to detail and proficiency in documentation.
Education
Bachelor of Science - Sales And Marketing
Point Park University
Pittsburgh, PA12-2026
Associate of Science - Mechanical Engineering Technology
Pittsburgh Technical College
Oakdale, PABachelor of Science - Mechatronics
California University of Pennsylvania
California, PASkills
- Inventory management
- Customer service and Staff supervision
- Multitasking and organization
- Store opening and closing
- Sales strategies and Sales Promotion
- Problem-solving
- Documentation and reporting
- Cash management
- Microsoft powerpoint, excel, and Word
- CAD software proficiency
- Solidworks
- Inventor
Timeline
Store Supervisor
Eddie Bauer
10.2024 - Current
Summer Hire
Ensinger Special Polymers
06.2022 - 07.2023
Bachelor of Science - Sales And Marketing
Point Park University
Associate of Science - Mechanical Engineering Technology
Pittsburgh Technical College
Bachelor of Science - Mechatronics
California University of Pennsylvania
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