Kyle Pierce
Lansing,MI
Summary
Detail-oriented caregiver skilled in documentation accuracy and client needs assessment. Proven ability to maintain confidentiality while providing personal care support and fostering strong relationships with clients and families.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Caregiver
Grace Haven Assisted Living
Saint Johns, Michigan
01.2025 - Current
- Supported residents with mobility challenges to enhance participation in activities and appointments.
- Maintained accurate documentation of daily care activities in resident charts.
- Communicated effectively with families about resident needs and well-being.
- Assisted with bathing, dressing, and personal care to promote dignity and comfort.
- Ensured confidentiality of all personal information while respecting individual rights.
Licensed Life Insurance Agent
Schrieber Organization
Owosso, MI
04.2024 - 12.2025
- Established and nurtured relationships with over 120 clients, leading to 85% increase in customer satisfaction.
- Achieved 130% of sales targets through implementation of effective sales strategies.
- Collaborated with underwriting teams to expedite policy approvals.
- Addressed client inquiries regarding insurance policies promptly and efficiently.
Security Officer
Charlesbrook Protection Services
Lansing, MI
01.2023 - 04.2024
- Initiated Narcan administration for several patrons experiencing life-threatening ailments.
- Placed bans on over five patrons weekly to maintain safety.
- Completed oleoresin capsicum training within three weeks of employment.
- Responded promptly to alarms and disturbances, ensuring effective resolution.
- Collaborated with law enforcement during emergencies to enhance response efforts.
Education
Associate of Science - Criminal Justice
Kalamazoo Valley Community College
Kalamazoo, MI05-2019
Skills
- Documentation accuracy
- Resident mobility assistance
- Personal care support
- Confidentiality maintenance
- Emergency response procedures
- Customer relationship management
- Client needs assessment
- Strong ethics
- Progress documentation
Certification
Life and Health Insurance - EXCEL Solutions - April 2024
Timeline
Caregiver
Grace Haven Assisted Living
01.2025 - Current
Licensed Life Insurance Agent
Schrieber Organization
04.2024 - 12.2025
Security Officer
Charlesbrook Protection Services
01.2023 - 04.2024
Associate of Science - Criminal Justice
Kalamazoo Valley Community College