Kyle Pirez
Pleasant Valley
Summary
Empathetic Admissions Supervisor with over 2 years of experience assisting seniors and their families navigate intimidating admissions process for 127-Bed Assisted Living Program. Committed to assisting applicants find the best care they deserve and offering expertise when Assisted Living is appropriate. Strengths include but are not limited to efficiently facilitating and managing document collection, coordinating with other departments ensuring admissions are a smooth process for incoming resident, and overseeing admission department to guarantee insurance billing can be conducted for resident once they begin receiving care.
Overview
5
5
years of professional experience
Work History
Admissions Supervisor
Vista on 5th
11.2023 - Current
- Oversee Admission department in 127-bed Assisted Living Program utilizing PointClickCare
- Confirmed all insurance benefits met standards of admissions as dictated by policy.
- Managed resident admission process based on federal and state laws.
- Performed document filing, bookkeeping, and faxing for senior residency admission process.
- Managed admissions processes for inquiring seniors and their families, promptly collecting and processing necessary documents.
- Conduct pre-admission assessments screening potential residents who have applied based on individual medical and financial needs.
Admissions Coordinator
Vista on 5th
08.2022 - 11.2023
- Robust discussions with potential applicants and/or family regarding admission process, policies, insurance information and general information regarding Assisted Living Programs
- Assisted in patient admission process based on federal and state laws.
Concierge
Vista on 5th
03.2022 - 08.2022
- Front desk operation observing security camera system and maintaining order in 127-bed Assisted Living lobby
- Remedied issues quickly and effectively through active listening, conflict resolution, and dynamic communication skills.
Delivery Associate
GetSetGo Logistics
05.2020 - 02.2022
- Amazon Delivery Driver
- Loaded, sorted and delivered over 200 packages daily in a timely efficient manner for personal route
- Assisted other drivers once completed ensuring routes were completed and coordinated with dispatch to ensure crew finished routes efficiently.
Education
Bachelor of Arts - Economics
Queens College
Flushing, NY12-2023
Associate of Business Administration -
Queensborough Community College
Bayside, NY12.2018
Skills
- EMR with CRM experience
- Office 365 proficiency
- Medical admissions processes
- Interviewing techniques
- Marketing
- Strong leadership
- Database management
- Client relations
Websites
Timeline
Admissions Supervisor
Vista on 5th
11.2023 - Current
Admissions Coordinator
Vista on 5th
08.2022 - 11.2023
Concierge
Vista on 5th
03.2022 - 08.2022
Delivery Associate
GetSetGo Logistics
05.2020 - 02.2022
Bachelor of Arts - Economics
Queens College
Associate of Business Administration -
Queensborough Community College
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