Nur Islam
Chantilly,VA
Summary
I have greatly improved customer service and operational efficiency at the Fairfax County Park Authority, demonstrating my ability to perform well in fast-paced work conditions. Having a professional manner while being skilled at managing crowds and following cash-handling protocols has been essential to streamlining admissions and enhancing visitor experiences.
Overview
1
1
year of professional experience
1
1
Certification
Work History
Admissions Supervisor
Fairfax County Park Authority
Reston, VA
06.2024 - Current
- Supervise, coordinate, and guide Admissions Cashiers as they carry out their responsibilities.
- Enforce disciplinary action when necessary
- Ensure compliance of all agency cash handling procedures are followed
Front Desk Receptionist
Fairfax County Park Authority
Chantilly, VA
05.2023 - 06.2024
- Provide excellent customer service, ensure a safe and efficient daily operation even when dealing with difficult persons or situations
- Demonstrating the ability to multi-task during high traffic operating hours
- Ability to be a team player and work well with others
Education
High School Diploma -
Westfield High School
Chantilly, VA06-2023
George Mason University
Fairfax, VASkills
- Strong leadership
- Hospitable and friendly
- Sales experience
- Marketing knowledge
- Student Counseling
- Report Preparation
- Process Management
Certification
- Microsoft Office Specialist Word certification
- Microsoft Office Specialist PowerPoint certification
- Microsoft Office Specialist Excel Associate
- Stop the Bleed certification
Timeline
Admissions Supervisor
Fairfax County Park Authority
06.2024 - Current
Front Desk Receptionist
Fairfax County Park Authority
05.2023 - 06.2024
High School Diploma -
Westfield High School
George Mason University
- Microsoft Office Specialist Word certification
- Microsoft Office Specialist PowerPoint certification
- Microsoft Office Specialist Excel Associate
- Stop the Bleed certification
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