Hardworking and passionate job seeker with strong organizational skills eager to work. Ready to help team achieve company goals, while learning new skills along the way..
Overview
9
9
years of professional experience
Work History
Step-Van Driving Associate
Amazon Delivery
Paulsboro, NJ
01.2020 - Current
Check vehicle in the morning to make sure it was working properly and safe to drive.
Maintain a great driving score, to make sure that I am driving safely on the road and following all traffic laws.
Organized work to meet demanding production goals.
Be customer centric, customers come first, delivering smiles with each stop
Deliver parcels at a 100% success rate, while adhering to customer demands.
Help other drivers who are having trouble with delivering packages.
Carried out day-day-day duties accurately and efficiently.
Supervisor
IHOP
Cherry Hill, NJ
10.2018 - 01.2020
Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
Evaluated employee performance and coached and trained to improve weak areas.
Budgeting daily cash flow and sales expenses, while making deposits when needed.
Use past data to forecast future sales.
Make sure employees follow standards and procedures that are mandated by the state of New Jersey.
Set weekly schedules for staff.
Developed training, task and process guidelines and communicated clear and concise directions to employees.
Private Credit Collections
Navient
Newark, De
01.2016 - 01.2018
Resolving delinquent accounts from customers.
Creating financial statements for borrowers to try and help budget for loan payments.
Analyzing credit reports for repayment options and program eligibility.
Cross referencing financial statements with credit reports and bank statements for accuracy.
Adhering to compliance standards.
Achieving goal set by employer for performance-based incentive.
Contacted customers to discuss late payments and options for remitting amounts due.
Charge-Off Account Manager/Mentor
Navient
01.2013 - 01.2016
Resolving delinquent customer accounts, preventing accounts from defaulting.
Perform skip tracing and due diligence functions to ensure compliance of all Federal, State and Local Regulations.
Focused on mentee side by side listening to observe with them on taking calls and navigating through the system.
Provide weekly updates to supervisors on progress and findings during weekly manager meetings.
Facilitated monthly team meetings to share best demonstrated practices with entire team to discuss strengths and areas of improvements.
Achieving goal set by employer for performance-based incentive.
Education
Bachelor of Science - Finance
Stockton University
Absecon, NJ
05.2012
Skills
Systems Knowledge/Certifications
RIA Checkpoint (Tax Purposes)
Microsoft Office (Word, Excel, Access, and PowerPoint)