Kyle Raflik
Franklin,WI
Summary
At Northwestern Mutual I have built up my skills in both standard work and communication with the field. I’ve been assigned various project work that team leads entrust to me to complete. I strive to bring a positive attitude to work every single day and make sure to bring that good attitude to customer service everyday. I believe I bring a great service to the field via phone calls/emails by helping others.
Overview
4
4
years of professional experience
Work History
Application Input Processor
Northwestern Mutual
10.2023 - Current
- Input cases daily in an effective time ensuring accuracy and proficiency.
- Servicing and communicating with the field to assist them with their issues.
- Enroll Contact Center: speaking with field members on the phone assisting them with servicing questions.
- Various project work including: App Input Inquiry Team and Secondary Addressee Project
- Has experience with DocuSign background
Bookkeeper
Sunnyside Florist Kenosha Wi
06.2022 - 10.2023
- Managed accounts payable and receivable processes, ensuring timely payments and accurate records.
- Reconciled bank statements with company financial records to maintain accuracy in reporting.
- Utilized accounting software to track expenses, generate financial reports, and monitor budget compliance.
- Assisted in preparing month-end closing procedures, contributing to accurate financial reporting.
Education
High School Diploma -
Desert Vista Highschool
Phoenix, AZ05.2022
Skills
Case input management
Timeline
Application Input Processor
Northwestern Mutual
10.2023 - Current
Bookkeeper
Sunnyside Florist Kenosha Wi
06.2022 - 10.2023
High School Diploma -
Desert Vista Highschool