Dedicated professional with strong organizational and communication skills. Experienced in enhancing customer experiences and resolving complex issues efficiently. Committed to fostering a supportive environment in diverse settings.
Overview
6
6
years of professional experience
Work History
Application Input Processor
Northwestern Mutual
Franklin, Wisconsin
02.2021 - Current
Collaborated with team members to complete daily processing tasks efficiently.
Supported quality control efforts by reviewing processed materials for accuracy.
High volume and fast-paced input of life application data.
Troubleshoot and resolve complex application issues, both technical and application-related.
Aerial Yoga Instructor
Metamorphosis Arts
Racine, WI
01.2024 - Current
Instructed diverse aerial yoga classes for various skill levels.
Cultivate a supportive, inclusive, and motivating environment.
Ensure all equipment and space are clean, organized, and ready for use.
Bank Teller
Educators Credit Union
Racine, WI
01.2020 - 01.2021
Assisted customers with account inquiries and banking services.
Verify customer identity, and maintain confidentiality in compliance with bank security standards.
Provided exceptional customer service to customers by answering inquiries, resolving complaints and processing transactions in a timely manner.
Served large number of customers during high volume shifts and remained composed and professional in stressful situations.
Education
Associate of Science - Small Business Entrepeneurship
Gateway Technical College
Kenosha, WI
Skills
Data analysis
Communication skills
Organizational skills
Team collaboration
Customer service
Attention to detail
Critical thinking
References
References available upon request.
Timeline
Aerial Yoga Instructor
Metamorphosis Arts
01.2024 - Current
Application Input Processor
Northwestern Mutual
02.2021 - Current
Bank Teller
Educators Credit Union
01.2020 - 01.2021
Associate of Science - Small Business Entrepeneurship