Overview
Work History
Education
Skills
Timeline
Generic

Kyle Ramirez

Overview

23
23
years of professional experience

Work History

Kitchen Manager

Outdoor Journeys
05.2021 - Current
  • Scheduled and received food and beverage deliveries, adhering to food cost and budget.
  • Developed kitchen staff through training, disciplinary action, and performance reviews.
  • Conducted daily checks of refrigerators and freezers to verify proper food storage, container labeling, and surface cleaning.
  • Delivered in-depth training to workers in food preparation and customer-facing roles to promote strong team performance.
  • Designed and maintained menus to offer variety of high quality and consistency of dishes.
  • Developed and implemented kitchen policies and procedures to establish clear guidelines for kitchen operations and comply with regulations.

General Manager

Big Bear Brewing Company
04.2018 - 05.2021
  • Maximized efficiency by coaching and mentoring personnel on management principles, industry practices, company procedures, and technology systems.
  • Managed budget implementations, employee evaluations, and contract details.
  • Introduced new methods, practices, and systems to reduce turnaround time.
  • Implemented operational strategies and effectively built customer and employee loyalty.
  • Managed budget implementations, employee reviews, training, schedules, and contract negotiations.
  • Monitored financial performance, set budgets and controlled expenses to provide financial stability and long-term organizational growth.
  • Developed and implemented strategies to increase sales and profitability.

Director of Operations

Napizza Restaurants
08.2015 - 04.2018
  • Oversaw day-to-day production activities in accordance with business objectives.
  • Monitored office workflow and administrative processes to keep operations running smoothly.
  • Worked collaboratively with functional leaders to implement new procedures and corrective actions to improve quality.
  • Defined, implemented, and revised operational policies and guidelines.
  • Achieved team goals through formalized training plans, coaching, and performance management.
  • Developed systems and procedures to improve operational quality and team efficiency.

District Manager

Umami Burger Restaurants
01.2012 - 08.2015
  • Held meetings with director to identify techniques to overcome sales obstacles.
  • Supervised various locations, enforcing high-quality standards of operation.
  • Worked diligently to resolve unique and recurring complaints, promoting loyalty, and enhancing operations.
  • Developed sales strategy based on research of consumer buying trends and market conditions.
  • Introduced cost-saving initiatives to reduce losses and increase profit margin.
  • Generated financial and operational reports to assist management with business strategy.

Area Manager

Jamba Juice
03.2008 - 01.2012
  • Assessed reports to evaluate performance, develop targeted improvements, and implement changes.
  • Developed sales strategy based on research of consumer buying trends and market conditions.
  • Conducted training sessions to educate employees on best practices and procedures to increase profitability.
  • Dedicated to expanding client bases by building lasting relationships.
  • Transformed underperforming teams into productive, profitable teams.

General Manager

Hometown Buffet
09.2001 - 03.2008
  • Drove year-over-year business growth while leading operations, strategic vision, and long-range planning.
  • Developed and implemented strategies to increase sales and profitability.
  • Formulated policies and procedures to streamline operations.
  • Assisted in recruiting, hiring and training of team members.
  • Monitored daily cash discrepancies, inventory shrinkage and drive-off.
  • Interacted well with customers to build connections and nurture relationships.

Education

High School Diploma -

St. Paul High School
Santa Fe Springs, CA
06.1989

Skills

  • Menu development
  • Inventory Management
  • Quality Assurance
  • Purchasing

Timeline

Kitchen Manager

Outdoor Journeys
05.2021 - Current

General Manager

Big Bear Brewing Company
04.2018 - 05.2021

Director of Operations

Napizza Restaurants
08.2015 - 04.2018

District Manager

Umami Burger Restaurants
01.2012 - 08.2015

Area Manager

Jamba Juice
03.2008 - 01.2012

General Manager

Hometown Buffet
09.2001 - 03.2008

High School Diploma -

St. Paul High School

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Kyle Ramirez