Kyle Ramirez
Overview
23
23
years of professional experience
Work History
Kitchen Manager
Outdoor Journeys
05.2021 - Current
- Scheduled and received food and beverage deliveries, adhering to food cost and budget.
- Developed kitchen staff through training, disciplinary action, and performance reviews.
- Conducted daily checks of refrigerators and freezers to verify proper food storage, container labeling, and surface cleaning.
- Delivered in-depth training to workers in food preparation and customer-facing roles to promote strong team performance.
- Designed and maintained menus to offer variety of high quality and consistency of dishes.
- Developed and implemented kitchen policies and procedures to establish clear guidelines for kitchen operations and comply with regulations.
General Manager
Big Bear Brewing Company
04.2018 - 05.2021
- Maximized efficiency by coaching and mentoring personnel on management principles, industry practices, company procedures, and technology systems.
- Managed budget implementations, employee evaluations, and contract details.
- Introduced new methods, practices, and systems to reduce turnaround time.
- Implemented operational strategies and effectively built customer and employee loyalty.
- Managed budget implementations, employee reviews, training, schedules, and contract negotiations.
- Monitored financial performance, set budgets and controlled expenses to provide financial stability and long-term organizational growth.
- Developed and implemented strategies to increase sales and profitability.
Director of Operations
Napizza Restaurants
08.2015 - 04.2018
- Oversaw day-to-day production activities in accordance with business objectives.
- Monitored office workflow and administrative processes to keep operations running smoothly.
- Worked collaboratively with functional leaders to implement new procedures and corrective actions to improve quality.
- Defined, implemented, and revised operational policies and guidelines.
- Achieved team goals through formalized training plans, coaching, and performance management.
- Developed systems and procedures to improve operational quality and team efficiency.
District Manager
Umami Burger Restaurants
01.2012 - 08.2015
- Held meetings with director to identify techniques to overcome sales obstacles.
- Supervised various locations, enforcing high-quality standards of operation.
- Worked diligently to resolve unique and recurring complaints, promoting loyalty, and enhancing operations.
- Developed sales strategy based on research of consumer buying trends and market conditions.
- Introduced cost-saving initiatives to reduce losses and increase profit margin.
- Generated financial and operational reports to assist management with business strategy.
Area Manager
Jamba Juice
03.2008 - 01.2012
- Assessed reports to evaluate performance, develop targeted improvements, and implement changes.
- Developed sales strategy based on research of consumer buying trends and market conditions.
- Conducted training sessions to educate employees on best practices and procedures to increase profitability.
- Dedicated to expanding client bases by building lasting relationships.
- Transformed underperforming teams into productive, profitable teams.
General Manager
Hometown Buffet
09.2001 - 03.2008
- Drove year-over-year business growth while leading operations, strategic vision, and long-range planning.
- Developed and implemented strategies to increase sales and profitability.
- Formulated policies and procedures to streamline operations.
- Assisted in recruiting, hiring and training of team members.
- Monitored daily cash discrepancies, inventory shrinkage and drive-off.
- Interacted well with customers to build connections and nurture relationships.
Education
High School Diploma -
St. Paul High School
Santa Fe Springs, CA06.1989
Skills
- Menu development
- Inventory Management
- Quality Assurance
- Purchasing
Timeline
Kitchen Manager
Outdoor Journeys
05.2021 - Current
General Manager
Big Bear Brewing Company
04.2018 - 05.2021
Director of Operations
Napizza Restaurants
08.2015 - 04.2018
District Manager
Umami Burger Restaurants
01.2012 - 08.2015
Area Manager
Jamba Juice
03.2008 - 01.2012
General Manager
Hometown Buffet
09.2001 - 03.2008
High School Diploma -
St. Paul High School