Kyle Raque
Indianapolis,IN
Summary
Achieved significant patient satisfaction and network expansion at Circle City Sober Living through expert patient management and relationship building. Demonstrated adaptability and client relations prowess, enhancing service delivery and fostering strong connections. Excelled in patient observation and team collaboration, driving efficiency and positive outcomes in healthcare and sales environments. Motivated individual with experience in customer service and sales. Skilled in building customer relationships and understanding customer needs. Strong communication and interpersonal skills for providing superior customer service.
Overview
4
4
years of professional experience
Work History
Patient Care Technician
Community Fairbanks
01.2023 - Current
- Monitored vital signs and reported changes to nursing staff, ensuring timely medical interventions when necessary.
- Obtained patient vital signs and reported results to staff nurse or physician, noting changes from prior measurements.
- Answered patient assistance calls, assessed needs, and offered qualified support.
- Assisted nurses with essential tasks, streamlining workflow and increasing efficiency in the healthcare setting.
- Enhanced patient satisfaction by providing compassionate and attentive care.
Sales Associate
Alderman Automotive
04.2022 - 01.2023
- Drafted, finalized and submitted paperwork to complete sales.
- Increased sales revenue by developing and implementing strategic sales plans.
- Delivered engaging sales presentations, effectively communicating the value of products and services to prospective clients.
Sales Specialist
Ed Martin Toyota
03.2021 - 04.2022
- Built rapport with customers and assessed needs to make product recommendations and upsell.
- Educated customers about product features and benefits to aid in selecting best options for each individuals' needs.
- Built strong client relationships through consistent communication and effective problemsolving.
- Provided first-rate service to all customers and potential customers.
- Provided ongoing support to existing clients, maintaining a high level of satisfaction and encouraging repeat business.
Patient Care Coordinator
Circle City Sober Living
01.2020 - 03.2021
- Managed sensitive patient information with strict adherence to HIPAA guidelines, maintaining confidentiality and privacy at all times.
- Provided exceptional customer service by addressing concerns, answering questions, and ensuring patient satisfaction with their care experience at the clinic.
- Enhanced patient satisfaction by efficiently scheduling appointments and managing patient flow.
- Worked closely with patients to deliver excellent and direct individualized patient care.
- Fostered strong relationships with referral sources for increased network connections, benefiting both the clinic and its patients through expanded resources.
Education
High School Diploma -
Western MST Magnet School
Indianapolis, IN06.2015
Skills
- Patient Observation
- Adaptable
- Patient Services
- Patient Management
- Relationship Building
- Client Relations
- Customer service and care
- Team Collaboration
Timeline
Patient Care Technician
Community Fairbanks
01.2023 - Current
Sales Associate
Alderman Automotive
04.2022 - 01.2023
Sales Specialist
Ed Martin Toyota
03.2021 - 04.2022
Patient Care Coordinator
Circle City Sober Living
01.2020 - 03.2021
High School Diploma -
Western MST Magnet School
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