Summary
Overview
Work History
Education
Skills
Timeline
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Kyle Brown

Savannah,GA

Summary

Dynamic and results-driven professional with a proven track record at Comcast, Xfinity, enhancing customer satisfaction through expert advice and exceptional service and as a Professional tire installer with proven track record in ensuring optimal tire performance and safety. Skilled in mounting, balancing, and rotating tires, with strong focus on detail and precision. Team player who adapts to changing needs and consistently delivers high-quality results. Reliable, efficient, and committed to maintaining high standards in every task.

Overview

11
11
years of professional experience

Work History

Tire Installer

Costco Wholesale Corp
10.2021 - Current
  • Collaborated with team members to complete large-scale installations in a timely manner.
  • Skillfully navigated challenging situations, such as working with difficult clients or troubleshooting complex issues during installation projects.
  • Improved customer satisfaction by efficiently installing and balancing tires on a variety of vehicles.
  • Reduced wait times by implementing an effective scheduling system for appointments.
  • Assisted in inventory management, ensuring optimal stock levels for various tire sizes and brands.
  • Provided exceptional customer service by addressing concerns and offering recommendations for ongoing tire maintenance.
  • Maintained clean work environment, promoting the professional image of the business and minimizing hazards.
  • Rotated, mounted and balanced tires on cars, trucks, and vans.
  • Dismounted, mounted, and repaired tires according to manufacturer specifications.
  • Operated machines safely and correctly, including tire changers and wheel balancers.
  • Repaired tires to avoid costly replacements by patching, plugging and replacing valves.
  • Inflated tires to prescribed PSI per load requirements to optimize tire safety.

Seasonal Package Handler

Fed Ex Ground
12.2019 - 09.2022
  • Followed safety regulations to maintain safe work environment.
  • Reduced damage rates for packages through careful handling and adherence to safety protocols.
  • Assembled, sealed, and loaded packages into correct trucks.
  • Used hand-held scanners and physical logs to accurately track item movements.
  • Verified correct labels and accurate shipping information on packages to avoid shipping to wrong addresses.
  • Exceeded performance expectations during peak seasons, managing high volumes of shipments without compromising on quality or timeliness.
  • Removed jams and unblocked conveyor system to maintain flow of goods.
  • Alerted supervisors and coworkers of hazards and other issues for quick resolutions.
  • Provided training support for new hires, sharing knowledge of best practices in package handling procedures.

Sales Consultant

Comcast, Xfinity
12.2016 - 08.2021
  • Advised clients on appropriate product selections based on their unique needs, ensuring optimal satisfaction levels upon purchase.
  • Provided sales and customer service assistance to walk-in traffic
  • Developed long-lasting client relationships by consistently exceeding expectations with exceptional service.
  • Followed up with existing customers to provide additional support and address concerns.
  • Nurtured leads through consistent follow-ups, ultimately converting prospects into satisfied customers.
  • Attended ongoing training sessions to stay current on industry trends, market conditions, and product offerings – applying knowledge gained to better serve customers.
  • Stayed knowledgeable on latest Smart Phone/Televison/Home security innovations and technological advancements through continuous training.

Laundry Attendant

Extended Stay America, ESA
05.2019 - 03.2021
  • Set up wash and dry cycles with appropriate settings such as spin speed, temperature, and cleaning agents.
  • Examined dried clothes to identify stains, tears and issues.
  • Contributed to workplace safety by following established protocols for handling hazardous chemicals used in the laundering process.
  • Enhanced customer satisfaction by promptly addressing and resolving any complaints or issues related to laundry services.

Sales Associate

Champs Sporting Goods
07.2015 - 12.2017
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
  • Built relationships with customers to encourage repeat business.
  • Managed returns, exchanges and refunds in accordance with store policy.
  • Prepared merchandise for sales floor by pricing or tagging.
  • Answered customer questions about sizing, accessories, and merchandise care.

Cashier

Mcdonalds
03.2014 - 12.2016
  • Greeted customers entering store and responded promptly to customer needs.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Adapted quickly to new technologies implemented at POS systems, ensuring seamless transition periods for both staff and customers.
  • Prepared meals efficiently under time constraints for timely service during peak hours.
  • Demonstrated strong multitasking skills, managing multiple orders simultaneously without sacrificing quality or presentation.
  • Managed time by organizing and prioritizing kitchen duties to prepare and serve food quickly.
  • Checked for quality, kept track of old and new items and rotated stock to confirm freshness of food and ingredients.
  • Tasted, smelled, and pierced food with fork to verify sufficient cooking.

Education

High School Diploma -

Savannah High School(School of Liberal Studies)
Savannah Ga
05-2015

Skills

  • Organized and Efficient Server
  • works well under pressure
  • High energy
  • Fast Learner
  • Positive and Upbeat
  • Goal Oriented
  • Product and service Knowledge
  • Sales and Marketing
  • Multi-Tasking strength

Timeline

Tire Installer

Costco Wholesale Corp
10.2021 - Current

Seasonal Package Handler

Fed Ex Ground
12.2019 - 09.2022

Laundry Attendant

Extended Stay America, ESA
05.2019 - 03.2021

Sales Consultant

Comcast, Xfinity
12.2016 - 08.2021

Sales Associate

Champs Sporting Goods
07.2015 - 12.2017

Cashier

Mcdonalds
03.2014 - 12.2016

High School Diploma -

Savannah High School(School of Liberal Studies)
Kyle Brown