Kyle Reid
Bunker Hill,IL
Summary
Professional mobile service specialist with proven track record in diagnosing and repairing mobile equipment. Strong technical skills in troubleshooting, maintenance, and customer service. Known for effective team collaboration and adapting to changing requirements. Dependable and solutions-focused, delivering high-quality results in fast-paced environments.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Mobile Service Technician
Arch Equipment Group Llc
01.2024 - Current
- Diagnosed and repaired mobile equipment to ensure operational efficiency.
- Performed routine maintenance on various machinery, enhancing reliability and performance.
- Collaborated with team members to troubleshoot complex mechanical issues effectively.
- Maintained accurate service records in compliance with company standards.
- Utilized diagnostic tools to identify malfunctions and implement corrective actions swiftly.
- Developed strong customer relationships through effective communication and service follow-up.
- Assisted in training new technicians on repair processes and safety protocols.
- Streamlined maintenance procedures, reducing downtime and improving overall service delivery.
- Developed strong relationships with clients, resulting in repeat business and positive feedback.
Fleet Manager
CHS
02.2023 - 01.2024
- Managed fleet maintenance schedules ensuring optimal vehicle performance and compliance with safety standards.
- Oversaw repair and maintenance operations, improving turnaround times for fleet servicing.
- performed fleet maintenance and repairs on equipment, road trucks and trailers
Diesel Technician
Truck Centers Inc.
10.2014 - 02.2023
- Diagnosed and repaired diesel engines, ensuring optimal performance and reliability.
- Conducted routine maintenance checks on heavy-duty vehicles to identify potential issues.
- Utilized diagnostic tools and software to troubleshoot mechanical failures efficiently.
- Collaborated with team members to streamline repair processes and reduce turnaround times.
- performed diagnostics and repair on chassis, driveline, aftertreatment, and electrical categories related with heavy duty and medium duty trucks.
- Trained junior technicians on best practices for engine repair and maintenance procedures.
- Troubleshot systems, traced problems and diagnosed root causes.
- Performed vehicle lubrication and DOT safety inspections.
- Maintained safe working conditions by keeping shop areas clean and free from unneeded items.
Education
High School Diploma -
Gillespie High School
Gillespie, ILSkills
- Work order management
- perform routine mainetance and repairs on fleet vehicles and equipment
- follow procedures as presented
- work in timely manner
- communicate with customers and coworkers
- manage time to the best way possible
- perform DOT required inspections and repairs
- hold a class A CDL license with clean driving record
- able to weld with stick, mig or tig processes as well as able to use cutting torch safely
- perform chassis, driveline, electrical and aftertreatment on most heavy duty, medium duty, light duty and equipment applications
Certification
i carry several certificates in the truck care category. i obtained these from truck centers inc, training facility. certificates are related to heavy duty and medium duty freightliner products. including freightliner m2 and cascadia. some of the certificates include. total truck care cert. suspension, detroit axle, detroit transmission. electrical repair and diagnostics.
Timeline
Mobile Service Technician
Arch Equipment Group Llc
01.2024 - Current
Fleet Manager
CHS
02.2023 - 01.2024
Diesel Technician
Truck Centers Inc.
10.2014 - 02.2023
High School Diploma -
Gillespie High School