Mobile Service Technician
Home Depot
- Developed strong relationships with clients, resulting in repeat business and positive feedback.
- Enhanced inventory management for mobile service vehicles, reducing downtime and increasing productivity.
- Exceeded performance metrics consistently by maintaining a strong focus on efficiency and quality service delivery.
- Contributed significantly to achieving departmental goals related to customer satisfaction rates by prioritizing task completion based on urgency levels.
- Performed regular maintenance checks on clients'' systems to ensure optimal functionality and reduce the risk of future failures or malfunctions.
- Managed work orders efficiently, ensuring proper documentation and accurate billing practices.
- Collaborated with team members to maintain a high level of quality in repair services.
- Mitigated risks associated with device mishandling or misuse by providing customers with clear instructions for proper care and maintenance.
- Maintained detailed records of all completed work orders, providing transparency and ongoing communication between technicians, supervisors, and clients about job progressions or completions.
- Improved customer satisfaction by providing timely and efficient mobile service repairs.
