Adaptable professional with extensive experience in the service industry. Known for exceptional customer service and strong problem-solving skills, ready to leverage expertise to enhance guest experiences and drive operational success.
Work History
Server/Bartender
4 Years 2 Months
Il Terrazzo Carmine | 07.2022 - 09.2026
Delivered exceptional customer service in high-volume fine dining environment.
Provided menu recommendations, enhancing guest dining experiences and satisfaction.
Used extensive knowledge of beer, wine and spirits to make informed recommendations to customers.
Resolved customer complaints effectively, maintaining positive relationships and loyalty.
Managed dining area to ensure cleanliness and organization, enhancing overall guest experience.
Server/Bartender/Supervisor
5 Years
Duke's Seafood & Chowder | 07.2017 - 07.2022
Anticipated and provided guests' needs while working a very large section
Honed my skills as a bartender
Oversaw the floor and helped the staff from a management position