Kyle Rhone
Abingdon ,MD
Summary
To obtain a position using my years of customer service experience as well as my exceptional interpersonal and communication skills to resolve customer issues and ability to learn quickly also while encouraging a positive relationship between the customers and the company.
Overview
9
9
years of professional experience
Work History
Front Line Crew Member
Popeyes
Edgewood, MD
01.2018 - Current
- Greeted and served guests
- Prepared and packaged food operated a Point of Sale (POS) system
- Maintained sanitation and safety standards in the work area
- Completed daily paperwork
- Provided excellent customer service to customers
Parking Lot Attendant
Walmart
Abingdon, MD
01.2017 - Current
- Collected shopping carts
- Returned shopping carts to designated areas both on the parking lot and inside of the store
- Assisted customers as needed with purchases to their vehicles
- Provided excellent customer service to customers
Food Champion
Taco Bell
Edgewood, MD
01.2016 - Current
- Greeted customers
- Assisted customers; took food and drink orders
- Rung up purchases, provided exact change, operated credit card machines, and answered questions about menu items
- Provided excellent customer service to customers
Filler
Mid Atlantic Propane Exchange
Harve De Grace,Md
07.2023 - 11.2024
- Improved production efficiency by streamlining filler processes and implementing new techniques.
- Ensured a safe working environment by enforcing safety protocols and participating in regular hazard assessments.
- Maintained compliance with industry regulations and company policies during all stages of the filling process.
- Optimized filler machine performance with regular inspections, adjustments, and preventive maintenance tasks.
- Provided guidance and support for junior employees in their career growth opportunities within the organization.
Line Cook
Maryland House
Aberdeen, MD
07.2022 - 05.2023
- Prepared multiple orders simultaneously during peak periods with high accuracy rate, maximizing customer satisfaction, and repeat business.
- Collaborated with team members to maintain a clean and safe working environment, adhering to health and safety guidelines.
- Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity.
- Adapted quickly to new recipes and techniques, demonstrating versatility and eagerness to learn from colleagues.
- Changed and sanitized cutting boards, benches, and surfaces between tasks to avoid cross-contamination.
- Checked food temperature regularly to verify proper cooking and safety.
Picker & Packer
Khols Distribution Center
Edgewood, MD
02.2019 - 03.2020
- Sustained a clean and safe working environment by adhering to safety protocols and maintaining an organized workspace.
- Reduced order fulfillment errors by diligently following established protocols for picking, packing, and shipping procedures.
- Enhanced order accuracy by meticulously picking items according to packing lists and verifying product information.
- Reduced packing time for orders by efficiently organizing and assembling packages in line with company standards.
- Expedited warehouse operations during peak periods by staying flexible with work hours and assisting colleagues in completing high-priority tasks.
- Increased customer satisfaction by carefully inspecting items for damages or defects before packaging and shipping.
Education
High School Diploma -
Silver Oak Academy
State of MarylandSkills
- Established Leadership Skills
- Excellent Customer Service
- Outstanding Interpersonal and Communication skills
- Maintaining cleanliness
- Active listening
- Critical thinking
Timeline
Filler
Mid Atlantic Propane Exchange
07.2023 - 11.2024
Line Cook
Maryland House
07.2022 - 05.2023
Picker & Packer
Khols Distribution Center
02.2019 - 03.2020
Front Line Crew Member
Popeyes
01.2018 - Current
Parking Lot Attendant
Walmart
01.2017 - Current
Food Champion
Taco Bell
01.2016 - Current
High School Diploma -
Silver Oak Academy