Summary
Overview
Work History
Skills
Languages
Work Availability
Work Preference
Timeline

Jesus Ramirez Bautista

Mesa,AZ
I have not failed. I’ve just found 10,000 ways that won’t work.
Thomas Edison

Summary

Developed skills in fast-paced customer service environment, excelling in teamwork and effective communication. Transitioning into new field, leveraging problem-solving abilities and attention to detail. Focused on delivering high-quality service and fostering positive team atmosphere.

Offering strong foundation in teamwork and communication, eager to learn and grow in dynamic environment. Brings ability to quickly understand and apply new concepts, contributing to efficient operations and customer satisfaction. Ready to use and develop customer service and multitasking skills in [Desired Position] role.

Overview

3
3
years of professional experience

Work History

Front Line Crew Member

Five Guys
10.2025 - Current
  • Delivered exceptional customer service by efficiently processing orders and addressing inquiries.
  • Maintained cleanliness and organization of workstations to ensure a safe environment.
  • Collaborated with team members to optimize workflow during peak hours, enhancing overall efficiency.
  • Assisted in training new crew members on operational procedures and safety protocols.
  • Enhanced customer satisfaction by providing efficient and friendly service.
  • Promoted special offers or upsold items when appropriate, driving increased sales revenue for the business.

Chef

Mr Thai Bistro
07.2025 - Current
  • Prepared and executed diverse menu items, ensuring quality and consistency.
  • Maintained cleanliness and organization of workstations to meet health standards.
  • Assisted in inventory management, monitoring stock levels and freshness of ingredients.
  • Handled and stored food to eliminate illness and prevent cross-contamination.
  • Utilized proper cleaning techniques to sanitize counters and utensils used in preparation of raw meat, poultry, fish, and eggs.
  • Oversaw grill, stove, and oven, and cleaned equipment after every shift.

Janitorial Lead

ABM Janitorial Services
09.2024 - 07.2025
  • Supervised cleaning teams to ensure compliance with safety and quality standards.
  • Trained new staff on cleaning protocols and equipment usage for operational efficiency.
  • Implemented inventory management system for cleaning supplies, reducing waste and costs.
  • Conducted regular inspections to maintain cleanliness and adherence to client specifications.
  • Resolved customer concerns regarding service quality, ensuring satisfaction and retention.

Sales Team Leader

STEP UP CONSULTING INC
07.2023 - 12.2023
  • Conducted weekly meetings to review performance metrics and address any challenges faced by the team.
  • Fostered a positive team environment that encouraged collaboration and shared success among members.
  • Negotiated contracts with vendors for favorable pricing structures, optimizing profitability margins for the store.
  • Built strong team by recruiting and developing top sales talent.
  • Led sales team to achieve monthly targets through effective coaching and performance management.
  • Set ambitious sales goals and motivated strong performance to keep team growing effectively.
  • Trained new associates on sales techniques and company policies to enhance team performance.

Cashier/Customer Service

Carl's Jr.
11.2022 - 06.2023
  • Processed customer transactions efficiently and accurately using point-of-sale systems.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Maintained cleanliness and organization of work area to comply with health standards.
  • Handled cash register operations, ensuring accurate cash management throughout shifts.
  • Provided exceptional customer service, addressing inquiries and resolving issues promptly.
  • Trained new employees on cash handling procedures and customer interaction best practices.

Skills

  • Bilingual

  • Leadership

  • Customer service

  • Communication skills

  • Food service

  • Guest services

  • Maintaining cleanliness

  • Problem-solving

  • Stress tolerance

  • Collaboration and teamwork

Languages

Spanish
Native or Bilingual

Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Work Preference

Work Type

Full Time

Location Preference

On-SiteHybrid

Important To Me

Career advancementWork-life balanceHealthcare benefitsPaid time offTeam Building / Company RetreatsCompany CultureStock Options / Equity / Profit Sharing

Timeline

Front Line Crew Member - Five Guys
10.2025 - Current
Chef - Mr Thai Bistro
07.2025 - Current
Janitorial Lead - ABM Janitorial Services
09.2024 - 07.2025
Sales Team Leader - STEP UP CONSULTING INC
07.2023 - 12.2023
Cashier/Customer Service - Carl's Jr.
11.2022 - 06.2023

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