Summary
Overview
Work History
Education
Skills
Languages
Timeline

Kyle Riley

Chicago,IL

Summary

Dynamic professional with a proven track record in customer service and problem-solving, honed across roles at Pizza Hut, Rainbow Beach Care Center, and Titan Security. Excelled in fostering team collaboration and enhancing operational efficiency, significantly contributing to workplace safety and customer satisfaction. Skilled in clear communication and maintaining high levels of cleanliness, ensuring top-notch service delivery in fast-paced environments.

Overview

2025
2025
years of professional experience

Work History

Team Member

Pizza Hut
  • Kept work areas clean, organized, and safe to promote efficiency and team safety.
  • Learned all required tasks quickly to maximize performance.
  • Worked scheduled shifts and remained available to work during coworker absences, holidays, and busy periods.
  • Contributed to team success by completing jobs quickly and accurately.
  • Developed strong cooperative relationships with coworkers and managers.
  • Maintained productive, efficient approach to all tasks.
  • Developed strong customer service and product knowledge skills to enhance individual and team performance.
  • Operated register to process payments and collect cash payment for order totals.
  • Worked different stations to provide optimal coverage and meet production goals.
  • Addressed and resolved customer complaints in polite and professional manner.

Dietary Aide

Rainbow Beach Care Center
07.2023 - 06.2024
  • Kept all kitchen areas clean, tidy and free of hazards.
  • Served meals to residents in accordance with established schedules and dietary procedures.
  • Improved patient satisfaction by providing high-quality meals tailored to their dietary needs and preferences.
  • Washed plates, cups, serving, and eating utensils and kitchen equipment in commercial dishwasher.
  • Coordinated with other dietary aides and kitchen staff to ensure efficient workflow and timely delivery of meals, contributing to a smooth-running operation.
  • Enhanced kitchen efficiency by maintaining a clean and organized workspace, ensuring timely meal production and delivery.
  • Followed all food safety regulations while preparing meals for patients.
  • Cleared tables and removed dishes, trays, and utensils from dining room to dishwashing area.
  • Supported fellow team members during peak times by assisting with tasks such as dishwashing and restocking supplies, fostering a collaborative work environment.
  • Assisted in the preparation of nutritious meals for patients with various medical conditions and dietary restrictions.
  • Maintained strict levels of cleanliness for tables, floors, and prep areas.

Security Officer

Titan Security
06.2023 - 11.2023
  • Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
  • Acted quickly during emergency situations to reduce opportunity for damage and injury.
  • Patrolled and monitored premises in company vehicle, on bicycle, and by foot.
  • Provided excellent customer service while addressing visitor inquiries or concerns related to facility safety or access control procedures.
  • Prevented unauthorized access to facilities by enforcing strict entry protocols and verifying identification.
  • Maintained a safe environment for employees and visitors through continuous risk assessment and threat analysis.
  • Checked and verified photo identification prior to granting facility access.
  • Checked identification of persons entering and exiting facility to eliminate unauthorized visitors.
  • Reported suspicious activities and persons to law enforcement.
  • Oversaw daily monitoring and patrolled buildings, grounds, and work sites.

Education

High School Diploma -

Urban Prep Academies - Englewood Campus, 6201 S Stewart Ave
06.2017

Skills

  • Customer service
  • Positive attitude
  • Teamwork and collaboration
  • Problem-solving
  • Clear communication

Languages

English
Full Professional

Timeline

Dietary Aide - Rainbow Beach Care Center
07.2023 - 06.2024
Security Officer - Titan Security
06.2023 - 11.2023
Team Member - Pizza Hut
Urban Prep Academies - Englewood Campus - High School Diploma,
Kyle Riley