Kyle Scott
Harker Heights,TX
Summary
Skilled Apprentice Electrician well-versed in state and local codes and regulations. Strong knowledge base acquired over 5 years of apprenticeship experience. Trained in new installations and repair work with exceptional abilities in testing and checking systems. Goal-oriented individual versed in greeting high-volume of customers and recommending merchandise based on individual requirements. Skilled at creating displays to promote higher sales, completing cash register transactions and maintaining accurate records of all transactions.
Overview
8
8
years of professional experience
Work History
Apprentice Electrician
Cws Services
03.2022 - 01.2024
- Improved project efficiency through effective communication with team members and supervisors regarding tasks and responsibilities.
- Assisted in the successful completion of various commercial and residential projects by providing reliable support to journeyman electricians.
- Enhanced customer satisfaction by addressing and resolving electrical issues promptly and professionally.
- Knowledge of OSHA safety requirements and prerequisites for machinery operation.
Apprentice Electrician
Industrial Electric Service
04.2019 - 03.2022
- Improved project efficiency through effective communication with team members and supervisors regarding tasks and responsibilities.
- Assisted in the successful completion of various commercial and residential projects by providing reliable support to journeyman electricians.
- Enhanced customer satisfaction by addressing and resolving electrical issues promptly and professionally.
- Collaborated closely with other trades on construction sites, fostering a positive working environment for efficient project completion.
- Kept tools and materials organized, contributing to a clean and safe work area for all team members throughout each project''s duration.
- Acquired valuable hands-on experience with various types of wiring systems by assisting experienced electricians in diverse installation projects.
Team Member
Whataburger
11.2017 - 10.2018
- Enhanced team efficiency by streamlining communication and implementing effective collaboration tools.
- Increased customer satisfaction with prompt and accurate responses to inquiries, addressing concerns, and resolving issues.
- Managed multiple projects simultaneously by prioritizing tasks effectively and adjusting workload as necessary to meet deadlines.
- Ensured smooth operations during peak periods via effective time management techniques such as delegation and task prioritization.
Sales Associate
Stripes Gas Station
09.2016 - 09.2017
- Increased sales revenue by building strong rapport with customers and recommending appropriate products based on their needs.
- Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
- Maintained accurate inventory records to ensure adequate stock levels, minimizing out-of-stock situations that could impact customer satisfaction.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Managed conflict resolution with dissatisfied customers professionally, resulting in improved customer retention rates.
Collections Agent
GC Services
08.2015 - 08.2016
- Enhanced client relationships by consistently maintaining clear communication and promptly addressing concerns.
- Achieved successful debt collection results by utilizing negotiation skills and developing customized payment plans.
- Maximized revenue recovery through diligent research, verification of debtor information, and persistent contact efforts.
- Maintained strict compliance with all federal, state, and company regulations during each step of the collections process.
Education
High School Diploma -
Copperas Cove High School
Copperas Cove, TX06.2016
Skills
- Wiring Layouts
- Electrical Installations
- Electrical diagnostics
- Electrical repair
- OSHA Guidelines
- State and local codes
- EMT/PVC Conduit
- Collections processing
- Fair debt practices
- Repayment plan structuring
- Debt management
- Customer Service
- Cash Handling
- Complaint resolution
- Cleaning
- Customer Needs Assessment
Timeline
Apprentice Electrician
Cws Services
03.2022 - 01.2024
Apprentice Electrician
Industrial Electric Service
04.2019 - 03.2022
Team Member
Whataburger
11.2017 - 10.2018
Sales Associate
Stripes Gas Station
09.2016 - 09.2017
Collections Agent
GC Services
08.2015 - 08.2016
High School Diploma -
Copperas Cove High School
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