Early-career IT professional with CompTIA A+ certification and experience in data center operations, network support, and computer hardware maintenance. Skilled in troubleshooting devices, replacing defective parts, and documenting work through ticketing systems. Focused on keeping systems running safely and efficiently.
Work History
Data Center Technician
4 Months
Lorien Staffing | 06.2026 - 10.2026
Followed safety procedures and access controls while working in secure environments.
Adapted quickly to shifting priorities, maintenance tasks, and daily support requests.
Moved and installed shelves, power strips, rails, servers, switches and other equipment.
Installed and managed structured cabling infrastructure.
Accepted tasks and documented status using ticketing system, time reports and email.
Dressed and labeled cables for easy identification and traceability.
Identified and reported problem devices and replaced defective parts.
Maintained strict adherence to safety protocols, ensuring safe working environment for all staff.
Sorter
1 Year 3 Months
Better World Books | 03.2024 - 06.2025
Sorted incoming books by category, condition, and resale eligibility for warehouse processing.
Inspected donated inventory for damage, missing pages, and pricing suitability.
Scanned ISBN barcodes to update inventory records and support order fulfillment.
Organized books into designated bins and shelves to maintain accurate stock flow.
Packed selected orders for shipment while protecting items from transit damage.
Removed unsellable materials and routed reusable inventory for appropriate redistribution.
Maintained clean work areas and followed safety procedures during daily sorting tasks.
Worked collaboratively with colleagues in fast-paced environment to meet tight deadlines for sorting.
Used hand-held scanners to sort items into specific categories.
Maintained high standards of cleanliness and safety within the workplace, reducing potential hazards during the sorting process.
Education
High School Diploma
Penn Foster Career School | Scranton, PA | 06-2020
- Information Technology
Ivy Tech Community College of Indiana | South Bend, IN