Kyle Smith
Phoenix,AZ
Summary
I am a motivated leader bringing 12 years of experience in the automotive space, leadership, and a consistent drive for performance. Who continuously reviews work to identify areas of opportunity. Focused on enhancing workflows and procedures to maximize team success.
Overview
12
12
years of professional experience
Work History
Product Development Manager
CNA National Warranty
04.2022 - Current
- Research and development of new F&I products
- Ownership of product portfolio and vendor relationships
- Oversaw production and performance of existing products for enhancements
- Collaborated with internal stakeholders to define business requirements
- Partner with IT and PMO teams on project management and deployment of features
- Define project timelines and deliverables for effective project execution
- Deployed 3 new products nationwide
- Delivered a webinar on AIADA AutoTalk on electric vehicles.
Assistant Director of Product and Loss Mitigation
Bridgecrest Acceptance Corporation/DriveTime
04.2012 - 04.2022
- Defined problem statements and business requirements with stakeholders
- Partnered with IT and Analytics departments to develop effective user stories
- Maximized ROIs through prioritization of impending projects
- Executed on 120+ projects that led to an estimated yield of $5-$10 million per month in previously uncollected revenue
- Responsible for the development and performance of the department leadership team
- Development of a consistent employee culture and experience
- Foster and create business to business relationships to improve output and/or procedures
- Innovate processes to challenge the status quo and improve department KPIs
- Consistently set effective incentive targets and exceeded them each month
- Responsible for the strategic planning of each department to maximize ROI, compliancy, and staffing considerations.
Education
Western Governor’s University
01.2024
Arizona State University
01.2012
Skills
- Project management
- Product management
- Leadership development
- Effective team builder
- Process innovation
- Strategic Planning and Alignment
- Competitive Analysis
- Cross-Functional Collaboration
- Innovation Management
- Data-Driven Decision-Making
- Vendor Relations
References
References available upon request.
Timeline
Product Development Manager
CNA National Warranty
04.2022 - Current
Assistant Director of Product and Loss Mitigation
Bridgecrest Acceptance Corporation/DriveTime
04.2012 - 04.2022
Western Governor’s University
Arizona State University
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