Kyle Smith

Budtender

Air City Cannabis

06.2024 - 10.2024

Answered questions about medicinal and recreational uses and effects and qualities of different strains.
Promoted a welcoming atmosphere by greeting each customer warmly upon arrival, fostering an inclusive environment that encouraged return visits.
Restocked supplies and arranged displays.
Increased repeat business through exceptional customer service and extensive knowledge of cannabis products.
Provided valuable feedback on product quality and selection to management team members, contributing to continuous improvement efforts within the store operations.
Educated customers about responsible consumption practices, promoting safe and enjoyable cannabis use experiences.
Sold flowers, concentrates and edibles in fast-paced environment.
Checked guests' photo identification for validity and age requirements.
Assisted in maintaining a clean, organized, and visually appealing store environment to ensure a positive shopping experience for customers.
Utilized strong interpersonal skills to build rapport with customers, establishing trust and credibility as a knowledgeable resource on cannabis products.
Contributed to team success by sharing product knowledge and expertise with fellow budtenders during training sessions.
Maintained strict inventory controls for regulatory compliance across dispensary operations.
Ensured compliance with state regulations by verifying customer identification and accurately tracking sales transactions in the point-of-sale system.
Enhanced customer experience by providing personalized product recommendations based on individual needs and preferences.
Participated in ongoing education efforts regarding cannabis laws and regulations, staying up-to-date on industry changes to ensure compliance at all times.
Recommended complementary purchases to customers, increasing revenue.
Built customer loyalty and retention by delivering excellent shopping experiences.
Developed and maintained courteous and effective working relationships.
Learned and adapted quickly to new technology and software applications.
Assisted with day-to-day operations, working efficiently and productively with all team members.
Demonstrated respect, friendliness and willingness to help wherever needed.
Worked well in a team setting, providing support and guidance.
Proven ability to learn quickly and adapt to new situations.
Collaborated with the management team to plan promotional events and special discounts, attracting new clientele while retaining loyal customers.
Engaged in friendly conversation with customer to better uncover individual needs.

Manager

Fire & Glass Smoke Shop

11.2022 - 01.2024

I helped build the foundation to our Herkimer Location
Managed everything from the social media to waiting on customers to building flyers, logos, stickers
Stocking the store, building menus, etc

Assistant Manager

Smokers Choice

06.2019 - 04.2022

CBD Specialist, Educate customers on CBD and Delta 8 products
Drive sales
Assist the store manager with managerial work
I worked in four different locations to help stores when they were short on employees
Check-in Trucks, Inventory, Payroll, Scheduling, Clean case, Restock and rotate inventory

Summary

Overview

Work History

Budtender

Manager

Assistant Manager

Education

Business of Cannabis -

Associate of Science - Business management

High School Diploma -

Skills

Timeline

Budtender

Manager

Assistant Manager

Business of Cannabis -

Associate of Science - Business management

High School Diploma -

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